Learning & Development Manager

Hilton Worldwide, Inc.; Jizan; On-site; SAR 224,000 - 300,000; Full time

Job summary

A leading global hospitality company is seeking a Learning & Development Manager in Jizan, Saudi Arabia. This role focuses on enhancing team performance and fostering leadership skills through effective training programs. The ideal candidate will have excellent communication and presentation abilities, and a strong background in learning and development tools. Prospects will play a key role in cultural transformation and team support within the organization, ensuring a high level of customer service delivery.

Qualifications

• Knowledge of modern learning and development tools and techniques.
• Ability to work under pressure and meet deadlines.
• Proficiency with computer programs, including Microsoft Word and PowerPoint.

Responsibilities

• Support departments in developing functional excellence.
• Act as a change catalyst in hotel transformation.
• Provide training input for hotel activities and plans.
• Induct and mentor new team members.
• Monitor and conduct learning and development reviews.

Skills

Communication skills

Interpersonal relationships

Customer service

Flexibility

Pressure handling

Teamwork

Microsoft Word

Microsoft PowerPoint

Presentation skills

Education

Tertiary qualifications in Training or Human Resources

Job description

Learning & Development Manager

Job Number: HOT0C6J3

Work Locations

DoubleTree by Hilton Jizan, Corniche Road, Jazan 100100

A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.

What will I be doing?

• Support departments in developing cutting edge functional excellence and in developing leadership capabilities
• Act as a change catalyst in the cultural and organizational transformation of the Hotel
• Provide key input of Training aspects for all activities and plans of the Hotel
• Support individual and team development, career development, and training and experience-based learning
• Induct, coach, and mentor new Team Members
• Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
• Partner with department to deliver training programs and other organizational and leadership development interventions
• Monitor and conduct learning and development reviews with each department
• Prepare annual training plans and training calendars for the hotel

What are we looking for?

• Thorough knowledge of modern learning and development tools and technique
• Excellent communication and presentation skills
• Demonstrated ability to develop interpersonal relationships
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
• Exceptional presentation and grooming

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!