Lead Product Manager

Foodics; Riyad Al Khabra; On-site; SAR 100,000 - 130,000; Full time

Job summary

A leading restaurant management tech provider is seeking a Product Manager to drive product direction and ensure customer needs are met. The ideal candidate has a minimum of 3 years in product management, a customer-centric approach, and strong analytical skills. Responsibilities include maintaining product roadmaps, collaborating with diverse teams, and optimizing product performance metrics. Enjoy competitive compensation, personal development support, and an inclusive culture in a dynamic environment within a rapidly evolving SaaS company.

Benefits

Highly competitive compensation packages

Bonuses and potential for shares

Support for professional growth

Qualifications

• Minimum of 3 years of experience in a product management role, preferably in the SaaS or software industry.
• Customer-centric approach with a passion for understanding customer needs.
• Excellent analytical and problem-solving skills.

Responsibilities

• Create and maintain a product roadmap outlining feature development timelines.
• Evaluate and prioritize feature requests based on customer feedback.
• Work with engineering, design, and support teams for product development.
• Advocate for user-centric designs and collaborate on user experiences.
• Monitor product performance metrics and identify optimization opportunities.

Skills

Customer-centric approach

Analytical skills

Problem-solving

Excellent communication

Flexibility and adaptability

Job description

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.

The Job in a Nutshell💡

Are you passionate about shaping the future of restaurant management technology? We're on the lookout for a talented Product Manager to join our team. In this role, you'll play a pivotal part in driving the direction of our products, ensuring they meet the evolving needs of our diverse customer base. If you're a creative thinker with a knack for problem-solving, a multi-tasker, and a desire to make a meaningful impact, we want to hear from you!

What Will You Do❓

• Create and maintain a product roadmap that outlines the timeline and milestones for feature development and product enhancements.
• Evaluate and prioritize feature requests and enhancements based on factors such as customer feedback, market demand, technical viability, and business impact.
• Work closely with engineering, design, support, and commercial teams to ensure alignment and collaboration throughout the product development lifecycle.
• Study, articulate, and advocate for user-centric designs and collaborate with product designers to create intuitive and engaging user experiences and interfaces.
• Coordinate product releases and updates, including defining release scope, coordinating testing efforts, and communicating release plans to stakeholders.
• Monitor product performance metrics, such as user engagement, retention, and satisfaction, and identify opportunities for optimization and improvement.
• Partner with customer success and customer support teams to ensure successful product adoption and address customer feedback and concerns effectively.

What Are We Looking For❓

• Minimum of 3 years of experience in a product management role, preferably in the SaaS or software industry.
• A customer-centric approach with a passion for understanding customer needs and delivering solutions that exceed expectations.
• Excellent analytical and problem-solving skills with the ability to make data-driven decisions and prioritize effectively.
• Exceptional communication skills, adept at conveying ideas and fostering collaboration across diverse teams while effectively managing stakeholders.
• Flexibility and adaptability to thrive in a fast-paced, dynamic work environment with evolving priorities and requirements.
• Demonstrated growth mindset with a willingness to embrace challenges, learn from failures, and continuously improve.

What We Offer You❗

We believe you will love working at Foodics!

• We have an inclusive and diverse culture that encourages innovation and flexibility.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer different channels of support to your professional growth.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.