IT Supervisor - Six Senses Amaala

InterContinental Hotels Group; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A luxury hotel brand in Saudi Arabia is seeking an IT Supervisor to oversee the efficient operation of computer systems and networks. This role includes planning network security, monitoring system performance, and assisting in the training and supervision of IT staff. Ideal candidates will have a high school diploma in IT Management, MCSE certification, and at least 2 years of relevant experience in a hotel operational setting.

Qualifications

• Minimum of 2 years’ experience in a similar hotel operational setting.
• Very strong design skills and concept skills required.
• Fluent in English.

Responsibilities

• Plan and implement network security measures.
• Monitor performance of computer systems and networks.
• Assist in training and supervising IT hosts.

Skills

Network security measures

Performance monitoring

Technical support

Adherence to standards

Education

High school diploma or equivalent in IT Management

MCSE certification

Hospitality diploma/degree

Tools

Microsoft XP Suite

SMS 2003

Microsoft SharePoint

Veritas Backup Exec

Job description

Overview

Duties and Responsibilities - As IT Supervisor, I will assume full responsibility for the efficient operation in the following:

Responsibilities

• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Ensure to perform routine network startup and shutdown procedures and maintain control records.
• Design, configure, and test computer hardware, networking software and operating system software.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• The ability to assist in training, supervising, scheduling, motivating, and positively disciplining IT hosts.
• Assist in managing day to day duties and job assignments. Provide support to the team where required. Allocate manning where needed.
• Upkeep Six Senses guidelines and standards of service and operation. Performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

• High school diploma or equivalent in IT Management with MCSE certification and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include very strong design skills, concept skills, expert knowledge of the Microsoft XP Suite, strong working knowledge of SMS 2003, Microsoft SharePoint services and Veritas Backup Exec Anti-virus & Spyware tools and Intrusion Prevention and Detection solutions.
• Fluent in English.

The above is intended to provide an overview of the role and responsibilities for an IT Supervisor at Six Senses Amaala. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment.