IT Service Desk & Infrastructure Support Specialist

Alnafitha IT; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

An IT Services Company located in Saudi Arabia is seeking a dedicated IT Support Specialist. Responsibilities include technical support for users, managing installations of desktop computers, and assisting engineers with infrastructure. Candidates should have 1-2 years of IT experience, a Bachelor’s degree in Computer Science, and must hold ITIL and MCSA certifications. Fluency in Arabic and English is essential. Exciting opportunity to work in a dynamic environment.

Qualifications

• 1-2 years of practical experience in IT support.
• ITIL Expert and MCSA certification are must requirements.
• Fluent in Arabic and English.

Responsibilities

• Provide technical support for users.
• Manage and support the installation of desktop computers and accessories.
• Assist infrastructure engineers with technical support.

Skills

Technical support

Microsoft 365

Communication skills

ITIL

MCSA

Education

Bachelor’s degree in Computer Science or equivalent

Tools

Microsoft Exchange

Windows Virtual Desktop

System Center Configuration Manager

Job description

An IT Services Company located in Saudi Arabia is seeking a dedicated IT Support Specialist. Responsibilities include technical support for users, managing installations of desktop computers, and assisting engineers with infrastructure. Candidates should have 1-2 years of IT experience, a Bachelor’s degree in Computer Science, and must hold ITIL and MCSA certifications. Fluency in Arabic and English is essential. Exciting opportunity to work in a dynamic environment.