IT Senior Officer - KSA

Bank of Jordan; Riyad Al Khabra; On-site; SAR 200,000 - 300,000; Full time

Job summary

A financial institution is seeking an IT specialist to supervise new systems, ensure smooth operations of banking and payment systems, and provide technical support. The ideal candidate will possess a relevant university degree and have a minimum of five years of experience in the field. Responsibilities include supervising system inspections, communicating effectively across teams, and managing system integrity to prevent issues and ensure compliance. Strong English language skills are essential.

Qualifications

• Practical experience of at least 5 years in the job function.
• Full knowledge of spoken and written English.
• Competent use of computers and various application systems.
• Full knowledge of different operating systems.

Responsibilities

• Supervise the inspection and integrity of new systems.
• Follow up the processes for preventing issues in banking systems.
• Ensure user identification and connection of systems.
• Provide technical support for databases and applications.
• Manage the main banking and payment systems.
• Support contracted companies for IT maintenance.

Skills

Problem-solving

Teamwork

Communication

Planning and organization

Education

University degree in computer engineering, telecommunications engineering, or computer science

Tools

Networking systems

Database management

Job description

1. Supervise the inspection and integrity of new systems that are connected to the devices used in the Bank and in accordance with the work instructions.

2. Follow up the processes for preventing issues and malfunctions, that may face operating systems / databases, banking systems and payment systems of all kinds. Work to solve technical problems from the root cause to prevent their recurrence, making sure they do no cause work disruptions or delays.

3. Ensure that users are identified, and that databases, application servers, systems applications / operating systems are downloaded and connected on the main devices of the Bank in a manner that meets work requirements and instructions, and the approved authority matrix.

4. Supervise / provide technical support for databases, application server, systems applications on main devices and apply modifications / updates to them according to what is received from concerned parties and change management mechanisms and associated work procedures.

5. Manage the main banking and payment systems of all kinds. Ensure their connection with local and international networks, based on the directives and instructions of the direct manager.

6. Provide the necessary support to companies contracted for the supply and maintenance of IT, to facilitate their work and achieve the required objectives of IT.

Requirements

• University degree in computer engineering, telecommunications engineering, computer science, or any related discipline. Practical experience of at least (5) years in the job function.
• Full knowledge of spoken and written English.
• Competent use of computers and various application systems.
• Ability to motivate and work effectively in a team.
• Full knowledge of the policies and procedures that govern work and their internal and external updates.
• Full knowledge of different operating systems.
• Full knowledge of the network systems used in the Bank.
• Knowledge of laws, legislative frameworks, instructions and regulations issued by the regulatory authorities.
• Ability to communicate and interact well with others.
• Ability to plan and organize.
• Ability to work under pressure.