Income Controller - Fairmont The Red Sea

FAIRMONT; Umluj; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel brand in Umluj, Saudi Arabia, seeks a detail-oriented candidate to manage hotel revenue accountability. The role involves verifying financial reports, ensuring compliance with policies, and handling guest invoicing issues. Suitable candidates should have a diploma in Accountancy and 2-3 years of experience in hospitality finance. A proactive approach and team orientation are essential for success in this dynamic environment. The shift may require flexibility to meet operational demands.

Qualifications

• Minimum of 2-3 years experience with at least 1 year experience in a similar capacity in a hotel.
• Must be willing to work a flexible schedule to accomplish all major responsibilities.

Responsibilities

• Verifying and reviewing all hotel revenue reports and night audit reports.
• Ensuring that daily revenues and settlements are in balance.
• Preparing and ensuring Daily Flash Report is timely and accurate as per policy.

Skills

Fluency in English

Knowledge of OPERA

Good knowledge of cashiering functions

Team player

Customer-oriented

Education

Diploma in Accountancy or equivalent

Job description

Job Description

To ensure timely and accurate accountability of all daily revenues received by the Hotel; ensure compliance of operational procedures; maintain subsidiary records of various General Ledger Accounts to provide detailed analysis for audit and tax purposes.

Key Roles & Responsibilities

• Verifying, monitoring, and reviewing all hotel revenue reports and night audit reports.
• Ensuring that daily revenues and settlements are in balance.
• Summarizing revenue and settlement information in a Journal Entry format associated with the proper back office chart of account numbers and descriptions.
• Must have a commitment to follow all local corporate policies and procedures as they relate to Income Audit.
• Must work in a safe, prudent, and organized manner.
• Prepare and ensure Daily Flash Report is timely and accurate as per policy.
• Ensure that banquet department’s revenue postings are correct by reconciling the banquet “Event short list” report which is provided by the Banquets manager on a daily basis. Follow-up on errors and discrepancies.
• Verify the balance of all interface postings to ensure all revenues have been posted.
• Verify and/or reconcile all revenue centers as reported in the Income journal daily.
• Review housekeeping discrepancy reports and file in the daily operations package.
• Review and balance rebates, paid outs and miscellaneous charges to the PMS.
• Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanations.
• Review F&B voids to verify authorization and adequate back up information. F&B void reports to be filed in the daily operations package.
• Verify all negative postings, all rate variances, and all F&B Discount reports. Negative posting report should be filed in the daily operations package.
• Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.
• Ensure that all credit card transactions are recorded correctly and payments are allocated using the corporate reconciliation template.
• Handling of credit card reconciliation discrepancies in a timely manner.
• Handling promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance’s approval.
• Review of No-Show reports and to ensure that all “chargeable” No Shows has beem charged. No show report is retained with the daily operations package.
• Review foreign currency rate changes for accuracy and file in daily operations package.
• Prepare and maintain:
• To ensure comp & entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicated.
• Ensure sale of gift certificates is properly accounted for and utilisation of gift vouchers is administered accurately.
• To assist the General Cashier in performing surprise float counts.
• Completing various reports as required by management depending on the needs of the hotel operations.
• Completing various other tasks and duties as required by management.

Qualifications

Personal Attributes

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Oral and written fluency in English.
• Physically fit.
• Neat appearance.
• Displays initiative and good follow‑up skills.
• Team player.
• Customer/people oriented.

Qualifications

• Diploma in Accountancy or equivalent.
• Good knowledge of OPERA, MICROS, & cashiering functions.

Experience

Minimum of 2 -3 years experience with at least 1 year experience in a similar capacity in a hotel.

Additional Information

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• Experience in project coordination, scheduling, and document control during pre‑Opening stages.
• Experience in pre‑Opening is a must.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.