Riyadh
On-site
SAR 150,000 - 200,000
Full time
9 days ago
Job summary
A leading industry organization in Riyadh is seeking a candidate to oversee strategic execution and industry development management. You will assist store managers, analyze data, and ensure adherence to service standards. The ideal candidate possesses strong communication skills and the ability to analyze data trends. This role offers opportunities for coaching and industry relationship development.
Qualifications
- Ability to analyze data and identify trends.
Responsibilities
- Understand and execute industry strategies to meet monthly targets.
- Assist the store manager in implementing sales strategies.
- Provide targeted coaching based on personnel sales capabilities.
- Implement key industry projects in line with the annual industry plan.
- Assist store managers in identifying talent within the store industry.
- Ensure the team adheres to service standards including Huawei service procedures.
- Analyze service data to identify improvement opportunities.
Skills
Strong communication and leadership skills
Responsibilities
- Strategic Execution
- Understand and execute industry strategies to meet monthly targets.
- Assist the store manager in implementing sales strategies, tracking achievements, and managing risks associated with the current PSI situation.
- Provide targeted coaching and improvements based on personnel sales capabilities.
- Industry Development Management
- Implement key industry projects in line with the annual industry plan.
- Assist store managers in identifying talent within the store industry.
- Develop potential industry-level customer relationships and create exemplary store tactics.
- Service Standard Enablement
- Ensure the team adheres to service standards, including Huawei service procedures, VIP reception, and special scenarios.
- Standardize customer service experiences through on-site guidance and floor management.
- Service Operation Management
- Analyze service data to identify improvement opportunities and collaborate with management to enhance the overall service experience.
- Work with other departments to address customer complaints and manage public opinion on major services promptly.
Skills
- Strong communication and leadership skills
Qualifications
- Ability to analyze data and identify trends