Implementation Engineer

Agfa; Riyadh; On-site; SAR 100,000 - 130,000; Full time

Job summary

A healthcare technology company is seeking an Implementation Engineer to install and test AGFA HealthCare solutions. The role requires 5+ years in HL7 support, experience with RIS/PACS systems, and programming skills in languages like C++ and Java. The engineer will analyze customer needs and develop custom solutions while maintaining strong communication and travel requirements.

Qualifications

• Minimum of 5 years as an HL7 SME in a technical or hospital software environment.
• Experience in Implementation and Support for RIS and PACS systems.
• 3+ years of programming experience.

Responsibilities

• Document, install, and test AGFA HealthCare solutions.
• Analyze customer needs for HL7/DICOM integration.
• Create custom solutions that add value to clients.
• Develop integration procedures.
• Resolve technical issues related to integrations.

Skills

HL7 expertise

Customer service skills

Communication skills

Programming in C++, Java, C#.Net, JavaScript, Python

Oracle DB management

SQL, PL SQL knowledge

Job description

Overview

The Implementation Engineer is responsible for documenting, installing, and testing the full line of AGFA HealthCare solutions using a combination of on-site and remote work.

The engineer will ensure consistent delivery and installation of servers, storage, networking and Operating Server configurations.

The engineer will require up to 40% travel to perform work and meet with clients and other stakeholders.

Job Duties & Responsibilities

• Participates as a technical expert to analyse customer needs and develop site-specific workflow requirements for HL7 / DICOM integration and software upgrade, configuration, working with the customer and the AGFA Implementation team.
• Consult and design custom solutions that solve customer problems, bringing value to the customer using our solution to improve their operations
• Develop and maintain integration procedures and practices by supporting business objectives.
• Identify and resolve technical issues related to HL7 / DICOM integrations.
• Complete project deliverables on time and according to specifications.
• Communicate technical details and activity status to Project Managers, customers, and Integration Team.
• Maintain close contact and share knowledge with the internal and external teams, regional and global services.
• Review and provide input on product documentation
• Report any product or documentation issues.
• Ensuring Implementation and Integration project work processes and checklists are utilized and updated as required.
• Attend AGFA product-training, underlying technologies courses and maintain expert working knowledge of targeted products and solutions.

Experience and Skills

• Minimum of 5 years of previous experience as an HL7 SME supporting technical clients in a high tech or hospital software environment. Clinical workflow experiences an essential requirement.
• Minimum of 5 years of previous experience on Implementation and Support for RIS and PACS systems.
• 3+ years experience programming in any of these languages : C++, Java, C#.Net or Javascript, Python
• Good Knowledge of Oracle DB management and advanced proficiency in SQL, Pl SQL or Java.
• Intermediate to Advanced knowledge of Mirth and / or Orion Rhapsody Interface Engine
• Advanced working knowledge of HL7
• Advanced working knowledge of DICOM
• Experience working with external partners to create custom solutions
• Excellent communication and customer service skills
• Excellent English written and verbal communication skills
• Willing to travel