Hospitality Staff

confidential; Riyadh; On-site; SAR 30,000 - 50,000; Full time

Job summary

A respected hospitality firm in Riyadh seeks a Hospitality Staff member to deliver exceptional guest service. This role offers a dynamic work environment with opportunities for professional growth. Responsibilities include assisting in daily operations and providing top-notch customer service. Ideal candidates will possess excellent communication skills, a strong customer service orientation, and the ability to collaborate effectively. Applicants will benefit from comprehensive training and a supportive team atmosphere in a vibrant city setting.

Qualifications

• Strong customer service orientation to ensure a positive experience for all guests.
• Excellent communication skills to effectively interact with guests and team members.
• Ability to work collaboratively in a team environment, promoting a cohesive culture.
• Problem-solving skills to address guest inquiries and complaints effectively.
• Attention to detail to maintain high standards of cleanliness and service.

Responsibilities

• Provide exceptional customer service to guests, ensuring their needs are met promptly.
• Assist in daily operations, including setting up and breaking down event spaces.
• Collaborate with kitchen staff for timely delivery of food and beverages.
• Handle guest inquiries and complaints professionally with problem-solving techniques.
• Maintain a positive and friendly attitude while interacting with guests and colleagues.
• Assure adherence to health and safety regulations for clean and safe environments.
• Participate in training sessions to improve service delivery.

Skills

Excellent communication skills

Customer service orientation

Team collaboration

Time management

Problem-solving

Attention to detail

Flexibility and adaptability

Job description

Join our dynamic team as a Hospitality Staff member in the vibrant city of Riyadh, Saudi Arabia. This role offers an exciting opportunity to immerse yourself in the thriving hospitality industry, where you will play a crucial part in delivering exceptional service to guests from around the world. With a focus on teamwork and collaboration, you will be part of a supportive environment that values your contributions and encourages professional growth.

As a Hospitality Staff member, you will not only enhance your skills in customer service and hospitality management but also gain exposure to the latest trends and best practices in the industry. Our recruitment agency is dedicated to providing comprehensive training and development programs, ensuring that you are well-equipped to excel in your role. The potential for career advancement is significant, as we believe in promoting from within and fostering a culture of continuous learning.

In this position, you will have the chance to work alongside experienced professionals who are passionate about hospitality. You will be encouraged to share your ideas and insights, contributing to a collaborative atmosphere that thrives on innovation. Whether you are just starting your career or looking to take the next step, this is the perfect opportunity to make your mark in the hospitality sector while enjoying the vibrant culture and rich experiences that Riyadh has to offer.

Responsibilities

1. Provide exceptional customer service to guests, ensuring their needs are met promptly and professionally, utilizing effective communication skills and a friendly demeanor.
2. Assist in the daily operations of the hospitality establishment, including setting up and breaking down event spaces, ensuring a smooth flow of activities, and maintaining cleanliness.
3. Collaborate with kitchen staff to ensure timely and accurate delivery of food and beverages, utilizing strong teamwork and coordination skills to enhance guest satisfaction.
4. Handle guest inquiries and complaints with professionalism, employing problem‑solving techniques to resolve issues and enhance the overall guest experience.
5. Participate in training sessions and workshops to continuously improve service delivery and stay updated on industry standards and best practices.
6. Maintain a positive and friendly attitude while interacting with guests and colleagues, fostering a welcoming environment that encourages repeat business.
7. Assist in inventory management, including tracking supplies and reporting shortages to ensure smooth operations and adequate stock levels.
8. Adhere to health and safety regulations, ensuring a clean and safe environment for both guests and staff, thus minimizing risks and enhancing guest confidence.
9. Support promotional activities and events, contributing ideas and assisting in the execution to drive engagement and enhance the establishment’s reputation.

• Excellent communication skills to effectively interact with guests and team members.
• Strong customer service orientation to ensure a positive experience for all guests.
• Ability to work collaboratively in a team environment, promoting a cohesive workplace culture.
• Time management skills to handle multiple tasks efficiently and meet deadlines.
• Problem‑solving skills to address guest inquiries and complaints effectively.
• Attention to detail to maintain high standards of cleanliness and service.
• Flexibility and adaptability to thrive in a fast‑paced hospitality environment.

Skills

We are in need of the following

• Banquet Manager
• Front Desk manager
• Guest ExperienceManager
• Night Manager
• Asst. Restaurant Manager
• Banquet Captain and Supervisor
• Chef De Partie
• Chief Butler
• Commis
• Concierge
• Demi Chef
• Spa Assistant Manager
• Housekeeping Supervisor
• Reservation Supervisor
• Reservations agent
• Room Service Supervisor