Guest Experience Captain

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 30,000 - 45,000; Full time

Job summary

A leading hotel brand in the Makkah Region is seeking a Captain to join its Food & Beverage team. The role involves providing professional service, managing a service team, and ensuring guest satisfaction. Candidates should have a diploma in hospitality and a maximum of two years of experience in similar roles. Proficiency in English is essential, and familiarity with Micros software is desirable. This is an excellent opportunity for motivated individuals to grow in a dynamic, multicultural environment.

Qualifications

• Maximum of two years experience in a similar role.
• Ability to communicate effectively in written and spoken English.
• Experience in minor leadership and supervisory roles is a plus.

Responsibilities

• Provide customer focused service to guests.
• Service food & beverage according to hotel standards.
• Supervise the service team and operations.
• Ensure proper organization, planning and control of supplies.

Skills

Customer focus

Teamwork

Adaptability

Understanding the Job

Taking Responsibility

Recognizing Differences

Education

Diploma or degree in hospitality

Tools

Micros

Job description

A leading hotel brand in the Makkah Region is seeking a Captain to join its Food & Beverage team. The role involves providing professional service, managing a service team, and ensuring guest satisfaction. Candidates should have a diploma in hospitality and a maximum of two years of experience in similar roles. Proficiency in English is essential, and familiarity with Micros software is desirable. This is an excellent opportunity for motivated individuals to grow in a dynamic, multicultural environment.