Field Technical Engineer

Abbott; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global healthcare company in Jeddah is looking for a Clinical Support Specialist for its Electrophysiology division. The role entails providing clinical support, training, and sales assistance to clients. Candidates should have a Bachelor’s degree in medical sciences, fluent in English and Arabic, along with 3-5 years of relevant experience. This position requires excellent communication skills and the ability to meet targets in a dynamic environment.

Qualifications

• Minimum 3-5 years of relevant experience in clinical support.
• Working knowledge of business concepts and procedures.
• General knowledge of technical alternatives.

Responsibilities

• Provide clinical support in the EP Lab.
• Represent the company professionally to clients.
• Submit sales proposals and educate clients on products.

Skills

Excellent communication skills

Interpersonal skills

Ability to work in a team

Discipline

Flexibility

Education

Bachelor’s degree in medical sciences

Job description

Overview

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to career development with an international company where you can grow the career you dream of, and to a company recognized as a great place to work in many countries worldwide.

The Opportunity

This position works out of our Jeddah field site in the Electrophysiology division.

Divisional Information

Electrophysiology

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You’ll Work On

Clinical Support:

• Responsible for Cases support inside the EP Lab. Provide clinical support on the devices and equipment to customers and prospective customers by responding to inquiries and providing effective high-level service.
• Provide educational and training support to customers and prospective customers including on-site clinical training for physicians and other medical personnel.
• Represent the Company as a professional and competent resource in support of client and Abbott objectives.
• Other involvements will be demonstration, set-up, testing and service of Company products which include devices and equipment for diagnosis, monitoring, managing and treating arrhythmias.

Sales Support:

• Responsible for the EP business in the specific region.
• Continuous follow-up on the region targets per account in terms of revenues and financial metrics for the managed line of business. Track inventory and perform logistical responsibilities.
• Align with company vision to translate strategies into actions. Launch new products, provide education and team certification. Supervise FTEs and follow up on their assigned work.
• Provide support for sales and marketing personnel in setup and demonstration of Company products, including development and presentation of sales proposals.
• Provide technical support to customers and prospective customers by responding to inquiries and providing timely resources and/or competencies.
• Develop and maintain effective professional relationships with physicians and EP Lab personnel.

Accountability / Scope / Budget

• (Influence/Leadership) Cultivates a wide range of internal networks and begins to develop an external network of resources to facilitate task completion. May demonstrate basic project management skills by acting as a project lead on well-defined projects. Provides guidance to less experienced staff. Influence exerted at peer level and occasionally at first levels of management.
• (Planning/Organization) Plans, organizes, and prioritizes own daily work routine to meet established schedule.
• (Decision Making/Impact) Exercises authority and judgment within defined limits to determine appropriate action. Failure to achieve results or erroneous decisions or recommendations may cause delays and may result in the allocation of additional resources.

Required Qualifications

• Bachelor’s degree or equivalent in medical sciences.
• Language: English, Arabic
• Minimum Experience Required: 3-5 years of relevant experience.
• Working knowledge and application of business concepts, procedures and practices. Will perform this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations.
• Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action.
• Has a general knowledge of technical alternatives and an understanding of their impact on the systems environment.
• Excellent communication, interpersonal skills, discipline, flexible, able to work with a team.

Other Information

Apply Now

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Compensation & Logistics

The base pay for this position is N/A.

In specific locations, the pay range may vary from the range posted.

Job Family: Sales Force • Division: EP Electrophysiology • Location: Saudi Arabia > Jeddah: The Headquarters Business Park, Corniche Road., Ash Shati • Additional Locations:

Work Shift: Standard • Travel: Yes, 100% of the Time • Medical Surveillance: Not Applicable • Significant Work Activities: Work in noisy environment