The Enterprise GRC Manager leads the company’s integrated governance, risk, and compliance framework, ensuring all business units, systems, and processes operate with transparency, accountability, and regulatory alignment. (Strategic & Enterprise-wide – focused on GRC, legal coordination, and regulatory oversight)
Enterprise Governance
- Establish and maintain the Enterprise Governance Framework, aligning policies, processes, and decision‑making with corporate objectives.
- Lead policy governance across departments, ensuring version control, ownership, approval workflows, and policy lifecycle management.
- Facilitate cross‑functional governance committees (e.g., Risk Committee, Compliance Steering Group).
- Define key governance indicators (KGIs) and performance metrics to track organizational maturity.
Enterprise Risk Management
- Develop and implement a comprehensive risk management framework integrating strategic, operational, financial, and compliance risks.
- Maintain and update the Enterprise Risk Register, coordinating risk identification and mitigation across functions.
- Conduct risk assessments and workshops with business units to promote ownership and accountability.
- Lead Business Continuity Planning (BCP) and Crisis Management exercises, ensuring readiness across the organization.
Compliance & Regulatory Oversight
- Oversee company‑wide compliance with national, regional, and international regulatory frameworks, including PDPL, NCA, ISO, labor regulations, financial reporting requirements, and corporate governance standards.
- Integrate regulatory and contractual compliance obligations into operational workflows across all functions.
- Supervise the Data Protection & Privacy Officer (DPO) to ensure privacy governance is aligned with broader compliance strategy and regulatory posture.
- Coordinate internal audits, certifications, and compliance monitoring across departments; track findings, remediation, and continuous improvement.
- Maintain a comprehensive Regulatory Obligations Register, mapping applicable laws, standards, and contractual requirements to responsible owners and controls.
- Act as a strategic compliance advisor to department heads to ensure functional policies (Finance, HR, Operations, Product) remain current and compliant with governing standards.
Legal & Regulatory Coordination
- Act as liaison between Compliance, Legal, and external counsel to ensure evolving regulatory requirements are properly interpreted and operationalized across the company.
- Collaborate with Legal to review client contracts, MSAs, and DPAs for compliance implications, data protection clauses, and audit provisions.
- Coordinate company‑wide responses to client audits, regulatory inquiries, or due diligence requests, ensuring consistent, accurate, and timely delivery.
- Monitor broader government and regulatory developments affecting SaaS operations, AI applications, data protection, and cross‑border hosting; advise leadership on implications and recommended actions.
Ethics, Integrity & Internal Controls
- Develop and oversee the Code of Conduct, whistleblowing mechanisms, and ethics awareness initiatives.
- Partner with Finance and HR to implement internal control frameworks covering fraud prevention, conflicts of interest, and procurement integrity.
- Support due diligence for partnerships, vendors, and acquisitions from a governance and ethics standpoint.
Organizational Alignment & Culture
- Drive a risk‑aware and compliance‑first culture across all departments.
- Partner with HR to roll out governance and compliance training organization‑wide.
- Ensure ownership of risk and compliance responsibilities within each department.
- Act as a governance advisor to senior management, enabling transparent and informed decision‑making.
Continuous Improvement & Reporting
- Monitor emerging regulations and enterprise risk trends relevant to SaaS, AI, and regional compliance.
- Lead continuous improvement in governance, audit readiness, and control design.
- Provide periodic reports to executive management and the board on governance maturity, risk posture, and compliance performance.