Customer Care Specialist — Drive Service Excellence

SAED; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A customer service company in Riyadh seeks candidates for customer service roles. Responsibilities include answering calls, providing information, and solving customer issues while adhering to company policies. Applicants should have a high school diploma or higher, with preferred experience in customer service. Benefits include a competitive salary of 6,635 SAR per month, performance allowances, and career growth opportunities.

Benefits

Competitive salary package

Monthly English language allowance

Monthly performance allowance

Career growth opportunities

Medical insurance coverage

Qualifications

• Previous experience in Customer Service or Call Center preferred.
• Ability to meet performance targets.

Responsibilities

• Answer customer calls and provide accurate information.
• Find timely solutions for customer issues.
• Handle difficult customers professionally.
• Receive and process customer inquiries efficiently.
• Adhere to company policies and procedures.
• Achieve a high level of customer satisfaction.

Skills

Excellent verbal communication skills in Arabic and English

Strong problem-solving abilities

Ability to remain calm under pressure

Good listening skills

Positive attitude

Ability to work collaboratively in a team

Education

High School Diploma, Associate Degree, or Bachelor’s Degree

Job description

A customer service company in Riyadh seeks candidates for customer service roles. Responsibilities include answering calls, providing information, and solving customer issues while adhering to company policies. Applicants should have a high school diploma or higher, with preferred experience in customer service. Benefits include a competitive salary of 6,635 SAR per month, performance allowances, and career growth opportunities.