Car Sales Officer - Cash Used Cars

Syarah; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading automotive company in Riyadh is seeking a professional with experience in car sales to guide customers through the buying process. Responsibilities include communicating with customers, managing sales documentation, negotiating prices, and ensuring customer satisfaction post-sale. The ideal candidate has strong communication skills and at least 2 years of experience in the automotive industry.

Qualifications

• 2+ years of experience in car sales or customer service, preferably in the automotive industry.
• Knowledge of financing and payment processes for used cars.
• Proficient in using computer systems and software.

Responsibilities

• Communicate effectively with potential customers and guide them through the car buying process.
• Provide comprehensive information about cash used cars.
• Assist customers in completing cash payment and purchasing.
• Address customer inquiries promptly.
• Coordinate test drives and inspections.
• Manage documents related to cash payments.
• Negotiate car prices and financing terms.
• Collaborate with the cash team.
• Follow up with customers post-sale.

Skills

Excellent verbal communication

Interpersonal skills

Negotiation skills

Persuasion skills

Detail-oriented

Organizational skills

Teamwork

Independence

Job description

Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind.

We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.

All Syarah employees are expected to work in accordance with Syarah core values: Tolerance, Transparency, Respect, Integrity and Positivity.

Responsibilities:

• Communicate effectively with potential customers and guide them through the car buying process.
• Provide comprehensive information about the features and characteristics of cash used cars.
• Assist customers in completing the necessary steps for cash payment and finalizing the purchase process.
• Address customer inquiries promptly, ensuring accurate and helpful information about cash used cars.
• Coordinate test drives and inspections for customers interested in purchasing.
• Collect and manage all required documents related to cash payments and the sales procedure.
• Negotiate car prices and financing terms with customers.
• Collaborate with the cash team to ensure a smooth payment and financing process.
• Follow up with customers post-sale to ensure their satisfaction and address any concerns.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Must have 2+ proven years of experience in cars sales or customer service, preferably in the automotive industry.
• Strong negotiation and persuasion skills.
• Knowledge of financing and payment processes for used cars.
• Detail-oriented with good organizational skills.
• Ability to work well in a team and independently.
• Proficient in using computer systems and software.