Business Development Manager

Alnafitha IT; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading IT services provider in Saudi Arabia seeks a Business Development Manager for Modern Work, Security & Productivity. The role involves accountability for financial performance, sales execution, and leading a presales team. The candidate must have 12-14 years in business development related to Microsoft products, a strong operational focus, and exceptional leadership skills. The position offers a chance to shape market offerings and engage with key stakeholders for strategic alignment.

Qualifications

• 12-14 years’ experience in Microsoft Modern Workplace or Security business development.
• Proven experience owning a profitable portfolio or business unit.
• Strong leadership and coordination skills.

Responsibilities

• Own business unit financial performance including revenue and margin.
• Manage forecasting and quarterly business reviews.
• Drive attach rate growth and improve win rate performance.

Skills

Commercial acumen

Execution discipline

Leadership

Analytical mindset

Interpersonal skills

Strategic thinking

Education

Bachelor’s degree in Information Technology or a related field

Master’s degree

Tools

Microsoft 365 collaboration stack

Microsoft Defender suite

Intune & Intune Suite

Sentinel SIEM/SOAR engagement models

Job description

Business Overview

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi‑owned company, we have evolved from a startup to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer‑centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom’s most customer‑centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability.

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting‑edge solutions that not only meet but exceed our clients’ expectations.

Job Summary/Objective

The Business Development Manager for Modern Work, Security & Productivity serves as the business owner of this portfolio within Alnafitha IT. The role carries full accountability for P&L performance, revenue execution, operational maturity, and alignment with Microsoft partner programs related to Modern Workplace and Security workloads.

This leader manages the Modern Work & Security presales team, ensuring readiness, capability development, service excellence, and consistent engagement quality. The role works closely with Microsoft, ecosystem technology partners, distributors, and internal teams to develop competitive offerings, accelerate go‑to‑market motions, and expand Alnafitha’s market share within the Kingdom of Saudi Arabia.

The ideal candidate demonstrates strong commercial acumen, execution discipline, enterprise sales understanding, and deep familiarity with Microsoft partner selling motions and portfolio structure.

Key Responsibilities

• Business Ownership & Profitability
  • Own business unit financial performance including revenue, margin, and YoY growth.
  • Develop and execute the annual business strategy and operating plan aligned with partner priorities and market demands.
  • Manage forecasting, portfolio pricing, revenue projections, and quarterly business reviews with leadership.
• Sales Execution & Pipeline Leadership
  • Jointly own the sales pipeline with the sales team — covering demand generation, bid support, qualification, and deal closure.
  • Support strategic deals through value articulation, pricing strategy, competitive positioning, and negotiation support.
  • Drive attach rate growth across licensing and service offerings while coordinating with other business units to identify expansion opportunities and maximize account value.
  • Improve win rate performance and accelerate the overall sales cycle.
• Vendor & Ecosystem Partnership Governance
  • Act as the primary business owner with Microsoft and ecosystem vendors for Modern Work, collaboration, and security workloads.
  • Manage the full lifecycle of the Modern Work Microsoft Solution Designation and related specializations, including performance governance, skill and certification tracking, assessment readiness, and compliance with Microsoft requirements.
  • Lead joint planning, QBRs, incentive utilization, and alignment with Microsoft priorities.
  • Secure and optimize funded programs including assessments, workshops, FastTrack, ECIF, MCI, CSI, and enablement motions.
• Offering & Go‑to‑Market Development
  • Own the development and maintenance of packaged services, migration frameworks, adoption offerings, governance engagements, and managed extensions.
  • Ensure service catalog alignment with market needs, competitive positioning, and compliance with regulatory expectations.
  • Collaborate with Marketing to support campaigns, events, and strategic messaging to fuel demand generation.
• Team Leadership & Capability Development
  • Lead and manage the Modern Work & Security presales team with full accountability for skills development, readiness, and performance.
  • Define and monitor technical KPIs including pipeline contribution, certification progression, bid quality, and customer engagement success rate.
  • Build a culture of accountability, ownership, and execution discipline.
• Customer Engagement & Strategic Advisory
  • Engage with CIOs, CTOs, CISOs, IT leaders, and business stakeholders to support modernization strategies, roadmap definition, and executive alignment.
  • Lead high‑value engagements including assessments, readiness workshops, and envisioning sessions.
  • Ensure seamless transition from presales to PMO and delivery teams to maintain high customer satisfaction and outcome delivery.

Requirements

Qualifications

• Education: Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field is required.
• A Master’s degree is considered a strong advantage.
• Experience: 12-14 years’ experience in Microsoft Modern Workplace or Security business development, practice leadership, or similar roles.
• Proven experience owning a profitable portfolio or business unit with measurable commercial impact.
• Demonstrated success in enterprise deal‑making and account development.
• Technical Knowledge in:
  • Microsoft 365 collaboration stack
  • Identity and security workloads including:
    • Entra ID (Conditional Access, MFA, PIM, Identity Governance)
    • Microsoft Defender suite (Endpoint, Identity, Office 365, Cloud Apps)
    • Sentinel SIEM/SOAR engagement models
    • Microsoft Purview Compliance, DLP, and Governance frameworks
    • Intune & Intune Suite endpoint protection and configuration capabilities
• Certification:
  • Modern Work: MS-102, MS-700
  • Security: SC-900, SC-300, SC-400
  • Advanced (Preferred): SC-200, SC-100
• Strong leadership and coordination skills to drive results through cross‑functional teams.
• Excellent interpersonal and relationship‑building skills with vendors and stakeholders.
• Analytical mindset with strong problem‑solving capabilities.
• High level of adaptability and resilience in managing multiple priorities.
• Strategic thinking with an execution‑focused approach.

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws.