Billing System Engineering Manager

SupportFinity™; Milhah; Remote; SAR 299,000 - 450,000; Full time

Job summary

A leading open source software provider is seeking a Billing System Engineering Manager. This remote role involves leading a team to develop an internal billing system, ensuring accurate billing processes. Ideal candidates possess experience in software development, engineering management, and billing systems design. The position also offers substantial learning and travel opportunities, reflecting the company's commitment to a supportive work culture.

Benefits

Fully remote working environment

Personal learning and development budget

Annual compensation review

Recognition rewards

Parental Leave

Employee Assistance Programme

Qualifications

• Experience designing or implementing billing systems.
• Ability to travel to international destinations.
• Experience in a business role such as sales, finance, or operations.

Responsibilities

• Lead, mentor, and hire a team of software engineers.
• Seek improvements to established processes and designs.
• Collaborate on business analysis and technical designs.

Skills

Experience as a software developer in a high-level language (preferably Go or Python)

Experience as a hands-on engineering manager or a team lead

Excellent verbal and written communication skills in English

Ability to collaborate remotely

Education

Bachelor's degree or equivalent in Computer Science or related engineering field

Tools

Salesforce

NetSuite

Job description

Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

Role

The role of a Billing System Engineering Manager, Commercial Systems at Canonical

This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

The Commercial Systems unit has several areas of responsibility spread across six engineering teams, closely collaborating with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Salesforce plays an integral role in it.

The Billing team's mission is to develop an internal billing system, delivering a consistent billing experience to all Canonical customers across all products and services, and across all service delivery methods. This challenging assignment requires close cooperation with business departments to ensure our customers are billed accurately and reliably, while achieving the highest engineering standards expected of any engineering team at Canonical.

We are looking for an engineering manager with prior engineering experience in a high-level programming language, who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work on a fairly unique solution and build expertise in billing and finance.

Location: This role will be based remotely in the EMEA region.

What your day will look like

• Lead, mentor, and hire a team of software engineers
• Seek improvements to established processes, designs, and engineering solutions
• Partner with business customers to understand business needs
• Collaborate on business analysis and technical designs
• Deliver engineering solutions

What we are looking for in you

• Experience as a software developer in a high-level language - preferably Go or Python
• Experience as a hands-on engineering manager or a team lead
• Experience designing or implementing billing systems
• Excellent verbal and written communication skills in English
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
• Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels

Additional skills that you might also bring

• Experience with Salesforce or NetSuite
• Experience in a business role such as sales, finance, or operations
• Bachelor's degree or equivalent in Computer Science or a related engineering field

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.