Assistant Chief Steward (Pre-Opening)

InterContinental Hotels Group; Umluj; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading international hotel brand in Umluj, Saudi Arabia, seeks a Stewarding Manager to oversee daily operations, manage the stewarding team, and ensure compliance with hygiene standards. Ideal candidates will have 8–10 years of experience, strong leadership skills, and proficiency in English. This role offers opportunities for professional growth within a well-respected organization.

Benefits

Competitive salary

Generous room discounts

Industry-leading training

Qualifications

• 8–10 years of experience in large-scale operations.
• Proven ability to manage stores and operational inventories effectively.
• Proficient in English; knowledge of Arabic preferred.

Responsibilities

• Manage the Daily Stewarding & Kitchen Potwash Operations.
• Ensure compliance with hygiene and safety regulations.
• Recruit, train, and develop the stewarding team.

Skills

Strong interpersonal and communication skills

Team player with collaborative approach

Service-oriented with attention to detail

Strong presentation and influencing skills

Multicultural awareness

Education

Minimum GCE 'O' Level

Tools

Microsoft Outlook

Microsoft Office Suite

Job description

Overview

Hotel: The Red Sea Resort (RUHSI), Shura Island, The Red Sea, 48511

InterContinental Hotels & Resorts has delighted luxury travelers since 1946, serving as a meeting place for heads of state, a stage for world-changing speeches, and the backdrop to some of the world’s most famous love stories.

The brand has become synonymous with bold exploration, travel, and cultural discovery. The InterContinental The Red Sea Resort exemplifies these attributes. Set within one of the world’s most ambitious luxury tourism developments amidst an archipelago of over 90 pristine islands, the resort offers sweeping views of the ocean and a discreet barefoot-luxury experience immersed in nature.

Each of the resort’s 210 sea-facing rooms provides direct beach access, allowing guests to step out onto the sands of the Red Sea from their terrace. The resort also features seven distinct gastronomic experiences, expansive pools and recreational facilities, a spa, a health club, and curated meeting and event spaces for leisure and business travelers alike. With the worldliness that travel brings, every stay is designed to take your imagination to places you’d never expect.

Job Purpose

The position is responsible for ensuring the smooth running of all Store activities to support daily hotel operations. This includes supervising Utility colleagues to uphold hygiene standards, effectively managing operating equipment inventory, and maintaining strong working relationships with F&B and other operational departments.

Grooming

Our appearance is a statement of who we are. All colleagues are expected to follow grooming standards at all times to project a professional image in the workplace.

Reporting Lines

Reports to: Chief Steward / Executive Chef

Key Interactions

Internal

• F&B Sales & Service Team
• Catering Sales
• Engineering Team
• Talent & Culture Team
• Culinary Team

External

• In-house guests
• Visitors and external guests
• Conference guests
• External suppliers
• Local authorities and agencies

Primary Responsibilities

• Manage the Daily Stewarding & Kitchen Potwash Operations
• Work closely with Purchasing to ensure daily quotations and purchase requests are raised on time.
• Monitor purchasing transactions for Culinary and F&B outlets to ensure accuracy and alignment with forecasts.
• Maintain the OS&E store and ensure stock levels are controlled.
• Inspect storage areas for cleanliness and report equipment irregularities or failures.
• Coordinate hotel truck and van scheduling for Culinary and F&B requirements.
• Ensure compliance with fire, hygiene, sanitation, health, and safety regulations.
• Maintain par stock levels for chemicals and establish an efficient ordering system.
• Control labor costs in line with business levels; manage headcount flexibly to match operational needs.
• Management and Leadership of the Stewarding Team
• Ensure departmental compliance with hotel and company policies and procedures.
• Recruit, train, and develop a suitable stewarding team aligned with the hotel’s management philosophy.
• Conduct regular training sessions for stewards, casual staff, supervisors, and team leaders.
• Motivate and project a positive attitude within the team.
• Support Culinary and Stewarding colleagues with collaborative leadership and regular team meetings.
• Plan staffing to maximize productivity while minimizing casual labor.
• Appraise team members and make recommendations for promotion or performance improvement.
• Provide coaching and counseling in line with company policies.
• Team Player of the Hotel
• Ensure the cleanliness and upkeep of BOH areas, kitchens, and service areas.
• Liaise with other departments including Chefs Office, Engineering, F&B, Security, Finance, T&C, and Hygiene.
• Interact with colleagues daily to ensure motivation and productivity.
• Provide a safe and secure working environment for all team members.
• Continuously develop knowledge and skills relevant to stewarding and administration.

Main Complexity / Critical Issues in the Job

• Ability to support stewarding operations directly in peak or critical periods.
• Strong multitasking capability.
• Consistent delivery of high-quality standards.
• Awareness of new concepts, methods, and industry trends.

Profile

Knowledge and Experience

• Minimum GCE “O” Level.
• 8–10 years of experience in large-scale operations, including banquets exceeding 1,000 guests and resort environments.
• Proven ability to manage stores and operational inventories effectively.
• Proficient in English; knowledge of Arabic or other languages preferred.
• Strong knowledge of Microsoft Outlook and Microsoft Office Suite.

Competencies

• Strong interpersonal and communication skills across all employee levels.
• Service-oriented with attention to detail.
• Team player with collaborative approach.
• Strong presentation and influencing skills.
• Multicultural awareness and ability to work with diverse teams.
• Flexible and adaptable to change.
• Independent, self-motivated, and proactive in dynamic environments.
• Energetic with a positive mindset.

What You Can Expect From Us

We give our colleagues everything they need to succeed. From a competitive salary that rewards hard work, to a wide range of benefits designed to help you thrive in and outside of work—including full uniform, generous room discounts, and some of the best training in the industry.

Our mission is to welcome everyone and create inclusive teams where differences are celebrated, and colleagues are encouraged to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and colleagues without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We foster a culture of trust, support, and acceptance, always welcoming diverse backgrounds, experiences, and perspectives.

At IHG, we give every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well—both inside and outside of work. Through our myWellbeing framework, we are committed to supporting every aspect of colleague wellbeing.

So, join us and become part of our ever-growing global family. Don’t quite meet every single requirement, but still believe you’d be a great fit? We’d love to hear from you. Start your journey with us today.