Arabic Speaking Spare Parts Sales Executive - Power Generators(Immediate Joiner)

apt resources; Saudi Arabia; On-site; SAR 30,000 - 50,000; Full time

Job summary

A leading recruitment firm is seeking an Arabic-speaking Spare Parts Sales Representative for a client in the power solutions industry in Riyadh. The successful candidate will support aftermarket operations by promoting and coordinating spare parts sales, requiring a blend of technical understanding and strong customer service skills. Key responsibilities include managing customer inquiries, processing orders, and ensuring customer satisfaction. This role invites professionals with a solid sales background and an ability to work with technical specifications.

Qualifications

• Experience in spare parts sales or customer support.
• Fluency in Arabic is required for communication.
• Ability to work with technical specifications and equipment data.

Responsibilities

• Promote and sell spare parts for power equipment.
• Provide after sales support to ensure customer satisfaction.
• Process and manage orders using ERP or CRM systems.

Skills

Technical understanding

Strong customer service skills

Sales skills

Tools

ERP systems

CRM systems

Job description

Apt Resources is looking for anArabic-speaking Spare Parts Sales Representativewho canjoin immediatelyfor our client in thepower solutions industry, based inRiyadh.

The successful candidate will support aftermarket operations by promoting, selling, and coordinating spare parts for power equipment. This role requires both technical understanding and strong customer service skills.

Key Responsibilities

Sales and Customer Support

• Respond to customer inquiries and provide accurate spare parts recommendations
• Prepare quotations with correct parts selection and pricing
• Follow up on quotes, negotiate, and close orders
• Assist customers in identifying parts using catalogues and equipment data
• Provide after sales support and ensure customer satisfaction

Order Management

• Process orders accurately in the ERP or CRM system
• Monitor delivery timelines and coordinate with warehouse and logistics teams
• Track pending orders and update customers proactively
• Coordinate with procurement for non stock or special spare parts

Technical Coordination

• Work with service engineers to ensure technical compatibility
• Review equipment history and suggest preventive maintenance parts
• Identify substitute parts when originals are discontinued

Business Development

• Maintain strong relationships with existing customers
• Identify upselling and cross selling opportunitiesExplore new industries and clients to grow the aftermarket business
• Monitor competitor pricing and market activities

Data and Reporting

• Keep CRM and ERP entries updated
• Prepare regular reports on sales performance, customer feedback, and trends
• Ensure compliance with sales procedures and pricing rules