Jobs at Huawei Technologies Co., Ltd. in Spain

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With moderate direction, handles single and multi-party personal or commercial line claims of moderate exposure and complexity within specific authority limits, to ensure that claims are handled efficiently and effectively while delivering a customer-centric claims service.

1. Document claims file by accurately capturing and updating claims data/information. Determine liability by gathering and analyzing relevant facts.
2. Analyze and determine policy coverage. Work towards timely resolution of claims by developing case strategy, evaluating cases, and escalating issues as appropriate.
3. Establish timely reserves and perform ongoing review throughout the claims cycle within authority limits.
4. Assess damages and negotiate settlement of claims by establishing an appropriate negotiation strategy.
5. Meet quality standards by following best practices.
6. Ensure customer service by proactively communicating information, responding to inquiries, and following customer protocols.
7. Align with the organization's Claims Vendor Management strategy.
8. Ensure legal compliance by adhering to laws, regulations, and internal control requirements.
9. Refer claims to subrogation and fraud teams.
10. Contribute to profitable growth by providing risk insights, information, and trends to the Business Unit or customers as needed.
11. Protect Zurich's reputation by keeping claims information confidential.
12. Understand current industry trends, establish personal networks, and participate in professional societies.
13. Manage litigation by assigning counsel within the approved panel where applicable.
14. Possess a Bachelor's Degree or equivalent in a related field.
15. Having more than 3 years of work experience in claim processing is advantageous.

At Zurich, we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work. We have a diverse customer base, and we want our employees to reflect that.

Our diversity and inclusion initiatives create an environment where everyone feels welcome regardless of protected characteristics.

We accept applications from everyone regardless of background, beliefs, or culture.

We are committed to continuous improvement and offer access to comprehensive training and development opportunities. Zurich supports employees in volunteering, charitable, and community activities.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

You are the heart & soul of Zurich!

At Zurich, we think outside the box and challenge the status quo. We focus on positives and ask, "What can go right?" We value our employees' experience and knowledge, offering opportunities across business areas for career growth. We are proud to be a Great Place To Work Certified. Our company culture is our top priority! #GPTWcertified