Virtual Client Account Manager

Telus Health Powered By Eap Latina; Xico; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading provider of corporate wellness services is seeking an Account Manager in Xico, Veracruz. The role involves acting as a link between the company and clients while focusing on loyalty and wellness service expertise. Candidates must have a Bachelor's degree in a relevant field and fluency in English. Knowledge in CRM systems like Salesforce and intermediate to advanced Excel skills are essential. The position offers a hybrid work model along with a competitive salary and comprehensive performance bonuses.

Servicios

Hybrid work model

Competitive salary

Variable incentive based on targets

Performance bonus

Formación

• Bachelor's degree in a relevant field is required.
• Fluent in English.
• Intermediate to advanced knowledge of Excel is required.

Responsabilidades

• Serve as the link between TELUS Health and B2B clients.
• Proactively sell and increase the value of your portfolio.
• Coordinate with other departments to meet service expectations.

Conocimientos

English

CRM Management

Excel

Educación

Bachelor's degree in Business Administration, Marketing, Industrial or Commercial Engineering, Accounting, or similar fields

Herramientas

Salesforce

Descripción del empleo

Overview

About the Company We are TELUS Health Powered by EAP Latina, the leading provider of corporate wellness services and EAP (Employee Assistance Program) in Latin America.

By incorporating our program as a benefit, HR leaders can support each employee with the necessary professional assistance at the right time.

Responsibilities

We're currently looking for an Account Manager, whose mission is to serve as the link between TELUS Health and B2B clients, with the goal of building loyalty and acting as a wellness services expert, identifying needs to provide comprehensive support.

Proactively sell and increase the value of your portfolio: identify and generate opportunities to expand to other countries or business units, and offer additional services based on client needs (cross‑selling).

Coordinate with other departments to ensure service expectations and response levels are met.

Manage launches / relaunches of the EAP service.

Qualifications

Bachelor's degree in Business Administration, Marketing, Industrial or Commercial Engineering, Accounting, or similar fields (required).

• English (required)
• CRM Management: Salesforce or similar (required)
• Excel: Intermediate to Advanced (required)
• Full‑time role Hybrid work model Competitive salary + Variable incentive based on targets + Performance bonus (required)

Benefits

• Hybrid work model
• Competitive salary + Variable incentive based on targets + Performance bonus