Sr Scrum Master on-site (GDL)

NTT DATA, Inc.; Jalisco; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global technology services provider is looking for a Sr Scrum Master to manage scrum ceremonies, assist in project management tasks, and ensure effective collaboration among teams. The ideal candidate will have over 5 years of experience, proficiency in JIRA and other related tools, and a strong grasp of SDLC processes. This role is based in Jalisco, Mexico and offers opportunities for both remote and hybrid work arrangements.

Servicios

Access to training and development programs

Flexible work options

Health benefits

Formación

• 5+ years of experience in a Scrum Master role.
• Proven ability to manage teams and projects effectively.
• Strong understanding of the Software Development Life Cycle (SDLC).

Responsabilidades

• Lead daily/scrum meetings and other necessary meetings.
• Transform meeting notes into action items and JIRA stories.
• Assist clients by managing status reports and meetings.
• Drive risk management and mitigation plans for projects.

Conocimientos

Proficiency in JIRA

Strong communication skills

Expertise in Scrum methodologies

Project management skills

Experience with Microsoft Teams

Educación

Bachelor's degree in a relevant field

Herramientas

JIRA

Confluence

Power BI

Excel

Descripción del empleo

Overview

We are currently seeking a Sr Scrum Master on-site (GDL) to join our team in GDL, Jalisco (MX-JAL), Mexico (MX).

Responsibilities

• Responsible for setting up and leading daily/scrum ceremony type meetings and other meetings as needed for one or more teams as part of one or more programs/projects in scope for each Scrum Master.
• Responsible to take meeting notes with or without the help of Microsoft CoPilot and convert these notes into detailed action items and convert these action items into detailed JIRA stories or sub-tasks.
• Assist client employees/contractors by setting up meetings, creating/updating status reports, and following up on action items via Teams Chat or email. This role extends beyond traditional Scrum Master duties, encompassing Project Manager and Project Coordinator tasks to reduce operational burden and free up client employees\' bandwidth for strategic effort.
• Contribute towards project/program risk management and performance management by identifying risks/issues impacting the goals/objectives and SLA(s), KPI(s), etc.
• Work with the Project/Scrum Team and, as needed, with the Technical Program Manager (TPM) to help drive risk mitigation plans, either documented formally or planned informally.
• Escalate team-level/program-level risks/issues to client employees including Senior Managers as needed and in a timely manner to help avoid further problems for the projects in scope.
• Understand the technical processes of the SDLC to track dependencies, identify missing steps/deliverables, and contribute to weekly/monthly planning activities.
• Drive or contribute to planning efforts, both formally and informally via Microsoft Teams Chat. This includes identifying missing process steps, suggesting appropriate deliverables and templates for JIRA stories, and accounting for sufficient time in story points or planned hours.
• Ensure each Story\’s work is complete, accurate, and high-quality by understanding the goals and deliverables of each process step. Develop a quality checklist to ensure completeness, accuracy, and quality before a JIRA story moves from \"in-progress\" to \"in-review\" to \"done/accepted.\"
• Understand enough of the project goals, SDLC process goals and each set of inputs/outputs for a given process step to help identify/drive improvement opportunities for the overall process and its individual steps, including the expected inputs/outputs and the deliverables/templates.
• Implement process changes and improvements at team level and project level or with individual people within the team as needed.
• Help client employees create presentations, escalation summaries, status reports, etc. for both executive and non-executive audiences.
• Be highly proficient in using tools like JIRA, Confluence, Power BI, and Excel, including configuring or custom-building JIRA dashboards and Power BI reports for both Kanban and Scrum projects.
• Manage multiple projects and teams with differing maturity levels in JIRA, Scrum, and Kanban, while identifying program/project risks and people issues.
• Drive conversations with business and technical audiences regarding changing priorities, scope and the impact on overall project timelines and quality.
• Manage time effectively to handle multiple projects, deadlines and priorities while delivering high-quality work and continually improving skills and team performance.
• Be open-minded to learning new skills and technologies to improve personal, team, and process execution performance.

#LI-LATAM

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us

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