Solutions Architect, LatAm

Chainalysis; A distancia; MXN 1,093,000 - 1,458,000; Jornada completa

Descripción de la vacante

A leading blockchain analytics firm is seeking a Solutions Architect to provide technical leadership and guidance during the sales cycle. You will engage with strategic customers, develop solutions for the deployment of our products, and translate technical requirements for the product team. Candidates should have at least 5 years in customer-facing roles, fluency in Spanish and English, and familiarity with REST API integrations and SQL databases. This role offers exciting opportunities in a rapidly growing field.

Servicios

Professional development opportunities

Comprehensive benefits

Flexible working conditions

Formación

• 5+ years in customer-facing roles, preferably in B2B software.
• Experience with custom deployment plans for SaaS.
• Comfortable with REST API integrations and SQL databases.

Responsabilidades

• Partner with Sales and lead customer-facing technical discussions.
• Build customer-specific solutions for product deployment.
• Translate technical requirements for product development.

Conocimientos

Customer engagement

Technical leadership

REST API integrations

SQL databases

Kubernetes

Docker

Bilingual (Spanish & English)

Educación

Degree in Computer Science, Engineering, or Math

Herramientas

Python

MEDDIC

Descripción del empleo

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.

Our Pre‑sales team understands high‑level business strategy and how to translate that into technical requirements for our customers - and we love figuring out ways to stretch the limits of what is technically possible. Our job is to provide technical leadership and guidance to our users during the sales cycle to help customers, prospects and partners visualize the steps to achieve their business objectives. Our Solutions Architects have a deep technical understanding of our products, customer verticals, and the cryptocurrency landscape. We use that expertise to optimize the company’s sales pipeline and bookings, and bring value to our customers.

Heavy on both technical and business skills, Solutions Architects are technical experts in external user discussions and customer champions in internal engineering discussions. We measure success by your team’s direct impact on revenue as well as your ability to work collaboratively with Product, Marketing, Customer Success, and Engineering.

Priorities in your 1st year include

• Directly impacting some of Chainalysis’ most strategic customers around the world by building customer-specific solutions for the deployment and integration of our products so that our customers quickly realize the value of Chainalysis products and services.
• Developing a deep understanding of Chainalysis' solutions and offerings, the competitive landscape, and being able to identify and highlight commercial opportunities.
• Evangelizing Chainalysis solutions in a compelling yet easily understood way
• Partnering with the Sales team to achieve numbers and substantially increase our foothold with Public sector and Private sector customers
• Becoming a trusted advisor to the technical and engineering teams at our customers, providing guidance on technical challenges ranging from high‑level architecture to code implementation

Responsibilities

• Partner with the Sales team and lead customer‑facing technical discussions and activities related to “value creation” and solution development to achieve the technical win.
• Build customer‑specific solutions for the deployment and integration of Chainalysis products.
• Communicate and translate complex technical requirements to the Product and Engineering team to build and add new features and improve existing capabilities.
• Support sales enablement of Partners and Channel Alliances.

Qualifications

• You’ve worked directly with customers in the financial industry, law enforcement, and public sector customers as a Consultant, Account Executive, Sales Engineer, Solutions Architect, Customer Success Manager, or similar role at a B2B software company for at least 5 years.
• You’ve built custom deployment plans for other SaaS products.
• You may have a technical generalist background, but are comfortable with REST API integrations, SQL databases, Kubernetes / Docker / containerization of applications, and are always interested in learning more.
• A degree in Computer Science, Engineering, or Math is preferred
• Spanish & English fluency

Technologies and tools we use (prior experience not necessary)

• Python
• REST API integrations
• SQL databases
• Kubernetes / Docker / containerization of applications
• MEDDIC

#LI-LV1 #LI-Remote

At Chainalysis, we help government agencies, cryptocurrency businesses, and financial institutions track and investigate illicit activity on the blockchain, allowing them to engage confidently with cryptocurrency. We take care of our people with great benefits, professional development opportunities, and fun.