Service Operations Lead: Vendor & Logistics

IKEA; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A multinational home furnishings retailer is seeking a candidate for a logistics position in Mexico City. The role encompasses overseeing service execution and optimizing processes to enhance customer experience. Candidates should possess strong analytical skills, knowledge of supply chains, and be comfortable working both independently and as part of a team. Previous experience in transportation services is beneficial. This position offers a unique chance to influence operations in a new market.

Formación

• Experience in transportation and services sourcing.
• Ability to handle large amounts of data simplistically.
• General logistics knowledge and external partnership experience.

Responsabilidades

• Monitor vendors and oversee field operations.
• Run daily reports and address client requests rapidly.
• Optimize processes for continuous service improvement.

Conocimientos

Advanced MS Excel software knowledge

Strong verbal and written communication skills

Analytical and follow up skills

Problem-solving initiative

Understanding of supply chains

Descripción del empleo

A multinational home furnishings retailer is seeking a candidate for a logistics position in Mexico City. The role encompasses overseeing service execution and optimizing processes to enhance customer experience. Candidates should possess strong analytical skills, knowledge of supply chains, and be comfortable working both independently and as part of a team. Previous experience in transportation services is beneficial. This position offers a unique chance to influence operations in a new market.