Senior Servicenow Specialist

Ctc; Xico; Presencial; MXN 800,000 - 1,000,000; Jornada completa

Descripción de la vacante

A global technology company located in Mexico is seeking a Senior ServiceNow Specialist to deliver high-impact applications. You will create solutions that automate processes and enhance the user experience while collaborating with enterprise clients. Ideal candidates have over 7 years of experience in ServiceNow and a strong background in application development. This position offers the opportunity for hands-on development and project ownership.

Formación

• 7+ years of hands-on ServiceNow experience across ITSM / workflows / app development.
• Strong knowledge of JavaScript, ServiceNow scripting, client / server development.
• Experience leading technical projects or acting as a platform SME.

Responsabilidades

• Build and enhance applications using UI Builder, App Engine Studio, and custom app development.
• Architect and implement integrations using REST, SOAP, web services, and SAML 2.0.
• Lead discovery, design, and delivery for enterprise clients.

Conocimientos

JavaScript

ServiceNow scripting

REST integrations

SOAP integrations

SAML 2.0

ITIL methodologies

Cloud Computing

SaaS concepts

PaaS concepts

Descripción del empleo

Since its founding in

• CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services.

With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide.

We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths driving innovation, efficiency, and growth every step of the way.

Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).

We're looking for a Senior ServiceNow Specialist who knows the platform inside‑out and loves building smart, scalable solutions.

You'll work with enterprise clients and strategic partners to design, develop, and deliver high-impact applications that automate processes, improve user experience, and push the platform to its full potential. If you enjoy hands‑on development, solving complex technical problems, and owning projects end‑to‑end, this role is for you.

What You'll Do

• Build and enhance applications using UI Builder, App Engine Studio, and custom app development.
• Architect and implement integrations using REST, SOAP, web services, and SAML 2.0.
• Lead discovery, design, and delivery for enterprise clients, turning requirements into clean, scalable solutions.
• Automate business processes using Flow Designer, Orchestration, and platform capabilities.
• Collaborate with cross‑functional teams in an Agile environment.
• Provide technical consulting, guidance, and best practices for maximizing platform value.
• Ensure performance, security, and maintainability across all solutions.

What You Bring

• 7+ years of hands‑on ServiceNow experience across ITSM / workflows / app development.
• Strong knowledge of JavaScript, ServiceNow scripting, client / server development.
• Integrations: REST, SOAP, SAML 2.0, Web Services.
• ITSM, Cloud Computing, SaaS / PaaS concepts.
• ITIL methodologies and enterprise service operations.
• Experience leading technical projects or acting as a platform SME.
• Ability to transform business problems into scalable technical solutions.

Nice‑to‑Have

• Experience with App Engine (AEM), CSM, or domain separation.
• Background with large enterprise environments or global clients.
• Certifications (CSA, CAD, CIS—any track).