Senior Provider Trainer/Facilitator

Humana; A distancia; MXN 1,363,000 - 1,875,000; Jornada completa

Descripción de la vacante

A leading healthcare organization is seeking a Senior Provider Trainer/Facilitator to manage training activities for over 10,000 users. The role requires experience in training, digital content creation, and a solid understanding of learning management systems. You will lead training sessions, develop materials, and ensure best practices align with improved health outcomes. The position may involve occasional travel and offers a competitive salary range, with benefits aimed at supporting overall well-being.

Servicios

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and various leave options

Formación

• 5+ years of training and facilitation experience.
• 2+ years in creating communications for internal/external audiences.
• Experienced with various digital content creation tools.

Responsabilidades

• Lead training sessions and maintain training materials.
• Ensure learners are equipped to use the Compass application optimally.
• Advance best practices in education in alignment with company goals.

Conocimientos

Training and facilitation experience

Digital content creation tools

MS Office proficiency

Understanding of adult learning theory

Herramientas

Learning Management Systems

Power BI

Descripción del empleo

Become a part of our caring community and help us put health first. The Senior Provider Trainer/Facilitator role offers a compelling opportunity to directly influence the workflow of over 10,000 Population Insights Compass users, empowering both Humana associates and external provider practices. By shaping how these users engage with critical healthcare data and tools, you will play a pivotal role in driving improved health outcomes for Humana members across diverse markets.

The Senior Provider Trainer/Facilitator (Sr. Value-Based Programs Professional) manages the full spectrum of training activities, including needs analysis, curriculum development, facilitation, and rigorous post-training evaluation.

Responsibilities

• Leads scheduled and ad-hoc training sessions, ensures that learners are equipped with the knowledge and skills to optimize their use of the Compass application
• Creates and maintains standardized templates, documentation, policies, protocols, case studies, and best-practice resources that support learning experiences
• Leverages current web-based tools, learning management systems (LMS), and digital applications, delivers seamless virtual and hybrid training experiences
• Advances best practices in education and process improvement, ensuring that training remains relevant, engaging, and aligned with Humana\'s mission to improve member health outcomes

In essence, this is a compelling career opportunity. It is for a skilled facilitator and learning professional who is passionate about making a measurable difference at scale. This difference is made by enhancing the capabilities of a vast user base integral to value-based care delivery.

Required Qualifications

• 5+ years\' experience in training and facilitation (virtual and in-person)
• 2+ years\' experience in creating communications for internal associates and/or external providers
• 2+ years using MS Office including Excel experience
• 1+ years\' experience in digital content creation tools (e.g., Articulate Storyline, Adobe Creative Suite, Canva or Camtasia Studio)
• Experience developing training collateral (slide decks, eLearning modules, videos, quick reference guides)
• Experience with Learning Management Systems (LMS) and Workday Learning, Cornerstone

Preferred Qualifications

• 1+ year experience in healthcare
• Experience with Power BI
• Experience with cognitive learning and/or Adult Learning Theory
• Experience with Population Health Management
• Experience using AI in learning

Additional Information

Work-At-Home Requirements

• To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Our Hiring Process

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel: While this is a remote position, occasional travel to Humana\'s offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$78,400 - $107,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 02-09-2026

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.