Senior Manager, Sales Engineer - Issuing Risk And Identity Solutions

Visa Inc.; Xico; Híbrido; MXN 1,457,000 - 2,187,000; Jornada completa

Descripción de la vacante

A leading financial services firm is looking for a Senior Manager, Sales Engineer in Veracruz, Mexico. This hybrid role requires deep technical sales expertise in fraud prevention solutions and over 10 years of experience in the industry. You will collaborate with clients, provide technical support, and deliver product demonstrations. Ideal candidates will have a degree in Computer Science or similar fields and hands-on experience with machine learning platforms. Join us to drive innovation in fraud management and enhance client relationships.

Formación

• 10+ years of experience in pre-sales, fraud strategy, or technical consulting roles.
• Direct experience with Visa Protect solutions like Visa Risk Manager.
• Hands-on experience with machine learning-based fraud platforms.

Responsabilidades

• Serve as the technical expert throughout the pre-sales lifecycle.
• Advise clients on combining machine learning models with fraud solutions.
• Conduct detailed product demonstrations to prospective clients.

Conocimientos

Technical sales expertise

Understanding of fraud solutions

Machine learning knowledge

Client advisory skills

Technical documentation

Educación

Bachelor's or Master's degree in Computer Science, Information Security, Engineering

Herramientas

ARIC Risk Hub

Visa Protect solutions

APIs and scripting

Descripción del empleo

Key Responsibilities

Technical Sales Expertise : Serve as the technical expert throughout the pre‑sales lifecycle, working with prospects to position Risk and Identity solutions including but not limited to Featurespace's adaptive behavioral analytics alongside or integrated with Visa Protect and other third‑party fraud solutions.

Value Articulation : Understand and articulate the value of both ARIC Risk Hub and Visa Protect (such as Visa Advanced Authorization, Risk Manager, Visa Secure) in addressing specific fraud challenges across the payment lifecycle.

Client Advisory : Advise on how to combine Featurespace machine learning models with Visa's network‑based intelligence and decisioning to enhance fraud detection efficacy and reduce false positives.

Sales Support : Provide technical sales support throughout the sales process, including responding to RFPs, creating technical documentation, and addressing inquiries.

Product Demonstrations : Conduct detailed and tailored product demonstrations to prospective clients, showcasing the value and capabilities of Issuing Risk and Identity solutions.

Industry Awareness : Maintain deep awareness of evolving fraud vectors, regulatory frameworks (e.G., PSD2, EMV3DS, AML), and industry trends affecting digital payments and financial crime.

Client Requirements Translation : Translate requirements into actionable technical solutions, ensuring that Risk and Identity products meet and exceed expectations.

Implementation Collaboration : Collaborate during the product implementation phase to ensure a successful go‑live within the designated timeline.

Why this is important to Visa : This role is crucial in ensuring that Visa remains at the forefront of fraud prevention and risk management.

By providing technical expertise and supporting the sales process, the Senior Manager, Sales Engineer helps to secure new business and maintain strong relationships with existing clients.

This role directly impacts Visa's ability to deliver innovative and effective fraud solutions, ultimately contributing to the company's success and reputation in the industry. This is a hybrid position.

Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Bachelor's or Master's degree in Computer Science, Information Security, Engineering, or a related field. 10+ years of experience in pre‑sales, fraud strategy, or technical consulting roles within fraud prevention, payments, or financial services. Direct experience working with or integrating Visa Protect solutions (e.G., Visa Risk Manager, Visa Advanced Authorization, Decision Manager, or Visa Secure).

Hands‑on experience with Featurespace's ARIC Risk Hub or similar machine learning‑based fraud platforms. Deep knowledge of: Adaptive behavioral analytics, supervised / unsupervised ML models, Transaction monitoring, alerting, scoring, and model tuning. Payment ecosystem fraud detection (card issuance, acquiring, gateways, wallets) Decision orchestration and fraud policy design. Technical familiarity with various APIs scripting, data mapping, and solution architecture. Visa is an EEO Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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