Senior Implementation Engineer, Cloud & Observability

Cisco Systems; Ciudad de México; Presencial; MXN 800,000 - 1,000,000; Jornada completa

Descripción de la vacante

A leading technology company in Mexico City seeks an expert to engage with customers for deploying and optimizing the ThousandEyes product. The role requires a customer-first attitude, with responsibilities including guiding customers through implementation, delivering training, and building strong relationships. Ideal applicants will have extensive experience in customer-facing roles, a technical background, and strong problem-solving skills. Join a collaborative team driving innovation and solutions in the digital landscape.

Servicios

Innovative work environment

Career growth opportunities

Collaborative team culture

Formación

• 7-10 years in a customer-facing role required.
• Familiar with network/application protocols; Cisco/Juniper certifications preferred.
• Experience with LAN/WAN environments is needed.
• English proficiency is essential.

Responsabilidades

• Guide customers on deploying and implementing the ThousandEyes product.
• Implement ThousandEyes in customer environments efficiently.
• Deliver training and best practices discussions.
• Build relationships leading to referrals and renewals.

Conocimientos

Customer-first attitude

Outstanding communication skills

Problem-solving skills

Deep technical acumen

Project management

Consulting experience

Multifaceted environment adaptability

Educación

Bachelor’s or advanced technical degree

Herramientas

REST APIs

Java

Python

JavaScript

Descripción del empleo

A leading technology company in Mexico City seeks an expert to engage with customers for deploying and optimizing the ThousandEyes product. The role requires a customer-first attitude, with responsibilities including guiding customers through implementation, delivering training, and building strong relationships. Ideal applicants will have extensive experience in customer-facing roles, a technical background, and strong problem-solving skills. Join a collaborative team driving innovation and solutions in the digital landscape.