Senior Application Support (L2) – Global 24/7 Ops

HSBC; Ciudad de México; Presencial; MXN 545,000 - 728,000; Jornada completa

Descripción de la vacante

A leading banking institution in Mexico City is looking for an experienced Application Support L2. This role involves providing technical leadership, ensuring global production service quality, and managing risks. Candidates must have at least 5 years of experience in the technical field, particularly in programming or database management, with expertise in Linux administration, Oracle SQL, and Python. Join an inclusive workplace that values diversity and continuous professional development.

Servicios

Flexible working hours

Extra paid leave days

Continuous professional development

Formación

• Minimum of 5 years of progressive experience in a technical role.
• Proven experience in programming or database languages for application systems.
• Strong communication, project management, analytical, and leadership skills.

Responsabilidades

• Provide technical leadership and ongoing support for complex technologies.
• Manage system recoveries following major failures.
• Oversee the resolution of incidents to minimize business disruption.

Conocimientos

Linux server administration

Oracle SQL Database

Python scripting

Websphere/Web Logic

Control M scheduling tools

Splunk

Agile Tool Sets

API based technologies

IT service recovery

Educación

Computer Science or related field

Descripción del empleo

A leading banking institution in Mexico City is looking for an experienced Application Support L2. This role involves providing technical leadership, ensuring global production service quality, and managing risks. Candidates must have at least 5 years of experience in the technical field, particularly in programming or database management, with expertise in Linux administration, Oracle SQL, and Python. Join an inclusive workplace that values diversity and continuous professional development.