Salesforce Data Cloud Expert

Concentrix; A distancia; MXN 1,434,000 - 1,793,000; Jornada completa

Descripción de la vacante

A global technology partner is seeking a Salesforce Data Cloud Expert in Mexico City. The role involves leading the design and implementation of Salesforce Data Cloud solutions, optimizing data workflows, and mentoring teams. Candidates should have over 5 years of experience in the Salesforce ecosystem, with specific focus on Data Cloud. Expertise in data modeling, identity resolution, and integration with Sales and Service Clouds is essential. This position allows for flexible work arrangements.

Formación

• 5+ years Salesforce ecosystem experience, with at least 2–3 years focused on Salesforce Data Cloud.
• Hands-on expertise with Data Cloud One, including staging schemas.
• Strong understanding of identity resolution and data modeling.

Responsabilidades

• Lead design and implementation of Salesforce Data Cloud solutions, ensuring proper integration.
• Develop and manage data models and identity resolution rules.
• Train and mentor internal teams on best practices for Data Cloud usage.

Conocimientos

Salesforce ecosystem experience

Data modeling

Problem-solving skills

Educación

Salesforce Data Cloud Consultant Certification

Herramientas

APIs

Mulesoft

web SDKs

Descripción del empleo

Salesforce Data Cloud Expert

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future.

We shape new game-changing careers in over 70 countries, attracting the best talent.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are seeking an experienced Salesforce Data Cloud Expert to join our team. This role will focus on designing, implementing, and optimizing Salesforce Data Cloud solutions—including Data Cloud One—to drive unified customer profiles, identity resolution, segmentation, and real-time personalization. The candidate will bring technical expertise and business acumen, working closely with IT and business teams to unlock the full value of our Salesforce ecosystem.

• Lead design and implementation of Salesforce Data Cloud (and Data Cloud One) solutions, ensuring proper integration with Sales, Service, and Marketing Cloud.
• Develop and manage data models, identity resolution rules, and segmentation frameworks.
• Configure and optimize Data Streams, Calculated Insights, Segments, and Activation Targets.
• Implement zero-copy/federation, sandbox strategies, and governance models for scale and compliance.
• Partner with stakeholders (IT, marketing, service) to translate requirements into technical deliverables.
• Drive real-time data ingestion, profile unification, and personalization use cases.
• Provide guidance on data governance, optimized credit consumption, and other sustainability best practices
• Troubleshoot and resolve Data Cloud issues, including data ingestion, identity resolution, and activation flows.
• Stay updated on roadmap features, particularly Data Cloud One, Agentforce, and AI-driven capabilities, and advise on adoption strategies.
• Train and mentor internal teams on best practices for Data Cloud usage.

Required Qualifications

• 5+ years Salesforce ecosystem experience, with at least 2–3 years focused on Salesforce Data Cloud.
• Hands‑on expertise with Data Cloud One, including staging schemas, multi‑org/companion org harmonization, and governance.
• Strong understanding of identity resolution, householding, data modeling, and segmentation.
• Experience integrating Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud Engagement, Marketing Cloud Personalization, and external data sources.
• Proficiency in data ingestion (APIs, Mulesoft, connectors, web SDKs) and activation (paid media, personalization engines, CRM, service workflows).
• Knowledge of credit consumption strategies, sandbox replication, and zero‑copy/federation approaches.
• Strong problem‑solving skills, with the ability to translate business needs into scalable technical solutions.
• Salesforce Data Cloud Consultant Certification strongly preferred.

Preferred Skills

• Experience with Agentforce / AI Copilot integrations.
• Familiarity with Adobe, LiveRamp, Sprinklr, or other Martech/Adtech platforms.
• Strong understanding of data governance, privacy compliance (GDPR/CCPA), and security best practices.
• Background in nonprofit or healthcare industries is a plus.

#LI-Remote #SalesForce #DataCloud #Data360

Location: MEX Work-at-Home

Language Requirements: Time Type: Full time

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