Remote Travel Concierge | Craft Seamless Journeys

Sweetcarolinatravels; A distancia; MXN 30,000 - 45,000; Jornada completa

Descripción de la vacante

A dedicated travel agency is seeking a Remote Travel Specialist to provide support for clients from trip ideation to their return home. You will engage with clients through various communication channels and assist them with bookings, modifications, and insights about their travel plans. Ideal candidates should excel in customer service, possess strong communication skills, and have a deep love for travel. This position allows for fully remote work and includes exclusive travel perks and professional development opportunities.

Servicios

Exclusive travel perks

Ongoing training and mentorship

Flexible work schedule

Community culture focused on travel

Formación

• Strong written and verbal communication skills.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational habits.
• Tech-savvy and adaptable to new systems.
• A genuine love for travel and helping others.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates and special requests.
• Provide insights on destinations and agency procedures.
• Confirm trip details and gather post-travel feedback.
• Resolve concerns with empathy and efficiency.

Conocimientos

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Descripción del empleo

A dedicated travel agency is seeking a Remote Travel Specialist to provide support for clients from trip ideation to their return home. You will engage with clients through various communication channels and assist them with bookings, modifications, and insights about their travel plans. Ideal candidates should excel in customer service, possess strong communication skills, and have a deep love for travel. This position allows for fully remote work and includes exclusive travel perks and professional development opportunities.