Remote Operations Lead for LATAM Growth & Automation

findojobs; Naucalpan de Juárez; A distancia; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A virtual services company is seeking a Head of Operations to optimize sales and service delivery. The role involves streamlining operations, implementing CRM systems like GoHighLevel, and enhancing the customer journey. The ideal candidate will have 5 to 10 years of experience in operations within virtual services, with strong project management and system integration skills. This is a remote role open to candidates from Latin America.

Servicios

Unlimited PTO if targets are met

Paid American holidays

Flexible for local holidays

Formación

• 5 to 10 years in operations or business operations for a virtual services company.
• Proven record scaling a business with measurable improvements.
• Ability to manage ambiguity and operate in a startup environment.

Responsabilidades

• Own the operating system for sales and delivery.
• Design, automate, and scale a complex virtual services workflow.
• Lead process design and optimization efforts.

Conocimientos

Operations management

Process optimization

CRM systems expertise

Project management

Systems thinking

Herramientas

GoHighLevel

Asana

HubSpot

Descripción del empleo

A virtual services company is seeking a Head of Operations to optimize sales and service delivery. The role involves streamlining operations, implementing CRM systems like GoHighLevel, and enhancing the customer journey. The ideal candidate will have 5 to 10 years of experience in operations within virtual services, with strong project management and system integration skills. This is a remote role open to candidates from Latin America.