Remote Junior Customer Success Manager for SaaS Growth

Hirelatam; Puebla de Zaragoza; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A premier recruitment agency is looking for a Remote Customer Success Manager I – Junior to optimize client success. The role is fully remote from Mexico and requires effective communication and strong organizational skills. An ideal candidate will have a Bachelor's degree or equivalent SaaS experience and be proficient in various applications. Join a team that values customer engagement and satisfaction.

Formación

• Bachelor's Degree or equivalent SaaS experience is strongly preferred.
• Prior experience using HighLevel or other similar vertical solutions preferred.
• Proficiency in applications such as MS Office, Google Suite, Zoom, and Slack is strongly preferred.

Responsabilidades

• Effectively communicate best practices, strategies, and product insights to clients.
• Configure, test, and validate customer accounts to confirm product functionality.
• Work cross-functionally within the Customer Success team to share knowledge.

Conocimientos

Excellent time management

Organizational abilities

Interpersonal communication skills

Self-motivated

Educación

Bachelor's Degree or equivalent SaaS experience

Herramientas

MS Office

Google Suite

Zoom

Slack

Descripción del empleo

A premier recruitment agency is looking for a Remote Customer Success Manager I – Junior to optimize client success. The role is fully remote from Mexico and requires effective communication and strong organizational skills. An ideal candidate will have a Bachelor's degree or equivalent SaaS experience and be proficient in various applications. Join a team that values customer engagement and satisfaction.