Remote Graduate Customer Success Manager

Canonical; Hermosillo; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A pioneering tech firm is seeking a Customer Success Manager to join their remote team. This role emphasizes supporting users, enriching documentation, and onboarding customers to various Canonical products. With a strong passion for technology and excellent communication skills, the successful candidate will assist in ensuring an optimal experience for users, driving customer success in a rapidly evolving tech landscape. This position allows for personal growth with a culture of continuous learning and development.

Servicios

Personal learning and development budget of USD 2,000

Annual compensation review

Maternity and paternity leave

Employee Assistance Programme

Priority Pass for travel

Formación

• Customer-facing experience is essential.
• Empathetic individual with a passion for helping others.
• Strong organizational skills to structure documentation.

Responsabilidades

• Support customers by resolving ticket requests.
• Drive campaigns targeting multiple customers.
• Onboard new customers onto Canonical products.

Conocimientos

Customer-facing experience

Empathy and drive to help others

Passion for technology

Excellent presentation skills

Strong organisational skills

Team player

Descripción del empleo

A pioneering tech firm is seeking a Customer Success Manager to join their remote team. This role emphasizes supporting users, enriching documentation, and onboarding customers to various Canonical products. With a strong passion for technology and excellent communication skills, the successful candidate will assist in ensuring an optimal experience for users, driving customer success in a rapidly evolving tech landscape. This position allows for personal growth with a culture of continuous learning and development.