Remote & Flexible Travel Concierge – Customer Support

Effortless travel solutions ETS; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel service provider based in Mexico is looking for a Travel Customer Representative who will assist clients during their travel journey. This role includes responding professionally to inquiries, assisting with bookings, and providing accurate travel information. The ideal candidate should have strong communication skills, customer service experience, and a passion for travel. Benefits include remote work, flexible scheduling, and travel perks.

Servicios

100% remote work

Opportunities for growth

Travel perks and discounts

Supportive team environment

Formación

• Strong customer service experience is preferable in travel or hospitality.
• Comfortable with booking platforms and systems.
• High attention to detail is essential.

Responsabilidades

• Respond promptly to client inquiries via various platforms.
• Assist with bookings, changes, and cancellations.
• Provide information about destinations and agency policies.
• Confirm trip details and satisfaction with clients.
• Handle complaints with empathy and problem-solving skills.

Conocimientos

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Descripción del empleo

A travel service provider based in Mexico is looking for a Travel Customer Representative who will assist clients during their travel journey. This role includes responding professionally to inquiries, assisting with bookings, and providing accurate travel information. The ideal candidate should have strong communication skills, customer service experience, and a passion for travel. Benefits include remote work, flexible scheduling, and travel perks.