Remote Client Support Specialist

Essence Journey; Ciudad de México; A distancia; MXN 25,000 - 35,000; Jornada completa

Descripción de la vacante

A dynamic company is seeking a motivated Remote Customer Support Associate to join their team in Mexico City. This role requires strong communication skills and the ability to work independently in a remote environment. Responsibilities include providing professional support to clients via various channels, maintaining records, and collaborating with teams to enhance client satisfaction. The position offers a flexible schedule, professional development opportunities, and a supportive team culture.

Servicios

Flexible remote work schedule

Professional development opportunities

Access to company resources and tools

Formación

• Detail-oriented professional thriving in a remote environment.
• Previous experience in customer service or support is a plus.

Responsabilidades

• Provide timely support to clients via email, chat, and phone.
• Maintain accurate records of client interactions.
• Collaborate with teams to resolve client issues.

Conocimientos

Strong written and verbal communication skills

Excellent organizational and multitasking abilities

Comfortable using digital tools

Descripción del empleo

A dynamic company is seeking a motivated Remote Customer Support Associate to join their team in Mexico City. This role requires strong communication skills and the ability to work independently in a remote environment. Responsibilities include providing professional support to clients via various channels, maintaining records, and collaborating with teams to enhance client satisfaction. The position offers a flexible schedule, professional development opportunities, and a supportive team culture.