Project Manager

Publicis Groupe México; Xico; Híbrido; MXN 1,074,000 - 1,612,000; Jornada completa

Descripción de la vacante

A global marketing leader is seeking an experienced Project Manager to lead CRM-related projects in Mexico. This role involves managing project timelines, coordinating workflows, and ensuring quality across creative, data, and tech teams. Candidates should have 3–5 years of experience in project management within digital marketing or CRM environments and familiarity with tools like Salesforce and HubSpot. The position offers a hybrid work model and growth opportunities within the organization.

Servicios

Above-law benefits

Access to learning platforms

Growth opportunities

Formación

• 3–5 years of experience in digital project management.
• Experience managing CRM projects and campaigns.
• Strong process management skills and attention to detail.

Responsabilidades

• Lead CRM projects from planning to implementation.
• Coordinate workflows across various teams.
• Maintain communication with clients and share updates.
• Ensure quality and consistency of deliverables.

Conocimientos

Project management

Client communication

Organizational skills

Collaboration with multidisciplinary teams

Herramientas

Salesforce

HubSpot

Adobe Campaign

Braze

Descripción del empleo

About Publicis

Publicis Groupe is a global leader in marketing, communication, and digital transformation. Through a collaborative model powered by data, creativity, and technology, we help brands build meaningful connections with people. In Mexico, our agencies deliver integrated solutions across creativity, media, digital, and performance.

Role Objective

To manage CRM-related projects from start to finish, ensuring efficient execution, timely delivery, quality standards, and alignment with the client's strategy. This role requires coordination between creative, data, tech, and content teams to bring CRM initiatives to life.

Responsibilities

• Lead CRM projects from planning to implementation.
• Coordinate workflows across creative, data, technology, and content teams.
• Ensure campaigns, customer journeys, and automated flows are executed according to strategy.
• Manage timelines, deliverables, priorities, and budgets.
• Track issues, changes, and operational adjustments throughout the project lifecycle.
• Maintain ongoing communication with clients, sharing updates, status reports, and next steps.
• Oversee integrations and execution within CRM platforms (Salesforce, HubSpot, Adobe Campaign, Braze, etc.).
• Review deliverables to ensure quality, accuracy, and consistency.
• Interpret basic CRM metrics and KPIs to identify optimization opportunities.

Requirements

• 3–5 years of experience as a Project Manager, Producer, or similar role within digital, CRM, or marketing automation environments.
• Demonstrated experience managing CRM projects.
• Familiarity with platforms such as Salesforce, HubSpot, Adobe Campaign, Braze, or similar tools.
• Ability to work with multidisciplinary teams (creative, data, technology, media).
• Strong organizational and process-management skills.
• Excellent client communication and relationship management abilities.
• Intermediate English level (preferred).

What We Offer

• Work on high-impact brands within the Publicis Groupe ecosystem.
• Hybrid work model (according to current policies).
• Above-law benefits.
• Access to learning platforms.
• Growth opportunities.