Presales Solutions Specialist, Latam

Network Optix; Xico; Híbrido; MXN 728,000 - 1,094,000; Jornada completa

Descripción de la vacante

A leading video software company is looking for a Presales Solutions Specialist in Xico, Mexico. The role includes shaping the presales process, providing technical consulting, and delivering compelling presentations. Ideal candidates will have 2–3 years of experience in solutions engineering, knowledge of the surveillance industry, and strong solution design abilities. Proficiency in Spanish is a must, along with some English for internal communications. The position offers competitive compensation and flexible work hours.

Servicios

Competitive compensation

Paid time off

Flexible work hours

Remote work options

Regional travel opportunities

Formación

• 2–3 years experience in presales or technical consulting roles.
• Experience creating proof of concepts for the surveillance industry.
• Strong skills in solution design and translating requirements.

Responsabilidades

• Partner with sales leadership to understand customer needs.
• Develop compelling technical presentations and demos.
• Architect end-to-end solutions mapping customer requirements.
• Provide consulting during RFP processes and answer technical queries.
• Conduct technical workshops and discovery sessions.
• Capture feedback for product development input.

Conocimientos

Technical consulting

Solution design

Networking knowledge

Video management systems

Business acumen

Spanish proficiency

English proficiency

Educación

Degree in IT

Descripción del empleo

Network Optix (Nx) is a global powerhouse in video software development, driven by a mission to empower the creation of intelligent video‑based solutions and products capable of converting video into actionable data.

Over a decade in the making, the Network Optix Enterprise Video Operating System helps innovative organizations rapidly and affordably build world‑class, custom‑tailored, enterprise‑scale video products and solutions. Nx is headquartered in Walnut Creek, California, with additional locations in Burbank, Portland, Belgrade, Taipei and regional teams distributed across the globe.

Recognized on the Inc Fastest Growing Companies list for nine years running, we are committed to expanding our teams cross‑functionally and globally.

Presales Solutions Specialist

You will shape the presales process from qualification, solution design, proof‑of‑concepts, to final handoff to delivery / implementation teams.

Responsibilities

• Partner with sales leadership and account executives to understand target customer needs within verticals such as security, transportation, smart factory, smart city, retail, hospitality, education, etc. (all supported by our platform).
• Assist in the development and delivery of compelling technical and business‑value presentations, demonstrations and proof‑of‑concepts of the Nx solution.
• Architect tailored end‑to‑end solutions: map customer requirements to our product capabilities (e.g., device compatibility, analytics / AI modules, cloud / hybrid deployment, storage / retention strategies, integrations).
• Provide expert product and solution consulting during the RFP / tender process; respond to technical questions, write solution white‑papers and support proposal creation (including sizing, ROI, TCO).
• Articulate our open‑ecosystem capability: APIs, SDKs, integrations (for third‑party devices, AI models, storage) and how customers can exploit these capabilities.
• Conduct technical workshops and discovery sessions with customers, partners and system integrators to validate architecture, performance, scalability and deployment models (on‑prem, cloud, hybrid) of Nx EVO.
• Act as a product‑feedback channel: capture customer / partner technical requirements and relay to management to drive roadmap decisions.
• Serve as a subject‑matter expert for the sales force, provide training and collateral development (technical briefs, reference architectures, demo scripts).
• Champion the partner ecosystem: work with channel & tech partners to align our solutions, co‑sell / co‑demo, ensure our message and demos reflect our value proposition.
• Monitor and articulate market trends, competitive positioning and evolving customer requirements in video, AI, analytics and IoT integration.

Qualifications

• 2–3 years of experience in presales / solutions engineering or technical consulting roles, ideally in video surveillance, security, IoT, AI / analytics or large‑scale enterprise software.
• Experience in creating complex proof of concepts and presentations relevant to the surveillance industry.
• Strong solution‑design skills; ability to translate business requirements into technical architecture and value‑based proposals.
• Knowledge of networking (TCP / IP, routing, switching, VLANs, firewalls), servers, storage, virtualization and cloud platforms.
• Operating system configuration (Windows, Linux).
• Understanding of video management systems (VMS), IP cameras, video storage.
• Understanding of the system integrator, channel partner ecosystems and co‑selling models.
• Business acumen: able to discuss ROI, TCO, and business outcomes of technology solutions.
• Comfort with installing software, configuring systems and performing live demonstrations.
• Self‑starter, independent, dependable; strong ability to learn quickly.
• Enjoys troubleshooting, experimenting and building things.
• Open to following defined demo / technical processes and adopting company best practices.
• Clear communicator who can engage confidently with customers, sales partners.
• Team‑oriented – works closely with regional sales and the central presales team.
• Native or strong Spanish (required).

English proficiency for internal communication (B1–B2).

Education & certifications

A degree / certification in IT is desirable but not required. Surveillance‑specific certification desirable (e.g., VMS systems, cameras, cloud services, SaaS platforms).

Benefits

• Competitive compensation.
• Paid time off.
• Flexible work hours.
• Remote work from Mexico City.
• Regional travel within Spanish‑speaking LATAM (events, customer visits).

Seniority level: Associate
Employment type: Full‑time
Job function: Software Development
Location: Mexico City, Mexico