Point of Sale (POS) Specialist

Everscale Group; Ciudad de México; Presencial; MXN 250,000 - 450,000; Jornada completa

Descripción de la vacante

An established industry player is on the lookout for a detail-oriented Point of Sale (POS) Specialist. This role involves managing and optimizing POS systems to ensure seamless transactions and enhance customer experiences. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for delivering top-notch service in a retail environment. Join a dynamic team where your contributions will directly impact customer satisfaction and operational efficiency, making this an exciting opportunity for those looking to thrive in a fast-paced setting.

Formación

• Experience in managing and supporting point-of-sale systems in retail.
• Strong technical skills in POS hardware, software, and peripherals.

Responsabilidades

• Manage and optimize POS systems for seamless transactions.
• Provide training and support for POS system usage.

Conocimientos

Technical Skills in POS Systems

Problem-Solving Skills

Communication Skills

Interpersonal Skills

Educación

Bachelor’s degree in Information Technology

Bachelor’s degree in Computer Science

Herramientas

POS Hardware

POS Software

Descripción del empleo

We are currently seeking a detail-oriented and experienced Point of Sale (POS) Specialist. The ideal candidate will be responsible for managing and optimizing the point-of-sale systems, ensuring seamless transactions, and enhancing the overall customer experience. If you have a strong technical background, excellent problem-solving skills, and a passion for delivering top-notch service in a retail environment, we encourage you to apply for this exciting opportunity.

Responsibilities:

1. POS System Management:
   1. Oversee the day-to-day operations and maintenance of the Point of Sale systems.
   2. Ensure the reliability and functionality of POS hardware and software components.
   3. Troubleshoot and resolve technical issues related to POS systems promptly.
2. Configuration and Customization:
   1. Customize POS configurations to align with business requirements.
   2. Implement and maintain product databases, pricing structures, and promotions within the POS system.
3. Training and Support:
   1. Provide training to staff on POS system usage and best practices.
   2. Act as a point of contact for POS-related inquiries and provide technical support to resolve issues.
4. Integration and Upgrades:
   1. Collaborate with IT and relevant stakeholders to integrate POS systems with other business applications.
   2. Stay current with industry trends and technology advancements, recommending and implementing POS system upgrades as needed.
5. Security and Compliance:
   1. Implement security measures to safeguard customer and transaction data.
   2. Ensure compliance with industry standards and regulations related to POS systems.

Qualifications:

1. Bachelor’s degree in Information Technology, Computer Science, or a related field.
2. Proven experience in managing and supporting point-of-sale systems in a retail environment.
3. Strong technical skills in POS hardware, software, and peripheral devices.
4. Familiarity with POS customization, configuration, and troubleshooting.
5. Excellent communication and interpersonal skills.
6. Ability to work collaboratively with cross-functional teams.