People Technology Specialist

Ubiquity; Veracruz; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology company in Veracruz is seeking a candidate to manage and maintain its HRIS, offering support for operational users and collaborating with HR teams. Candidates should have at least one year of clerical experience, be detail-oriented, and possess a relevant degree or equivalent experience. This role includes troubleshooting issues and adapting to new technology tools to streamline HR processes.

Formación

• One year of clerical office experience with complex job duties required.
• Minimum of three years of computer experience preferred.

Responsabilidades

• Administer and maintain HRIS.
• Provide technical and operational user support.
• Manage service requests relating to In-house HCM tool.

Conocimientos

HRIS database

Problem solving

Attention to detail

Educación

Associate's or bachelor’s degree in business, Technology, HR, or related field

Descripción del empleo

Essential Functions

• Administer and maintain our human resource information systems (HRIS)
• Act as a primary contact for daily technical and operational user support
• Manage service and support requests relating to our In-house HCM tool, Ticketing
• System (Manage Engine)
• Effectively resolve incidents or issues through rapid problem solving, solution remediation, effective communication with user groups, and facilitate solution migration
• Build effective partnerships with various HR Support and Functional Teams, and other departments
• Adapt and quickly learn new tools and feature rollouts by Workday and other technology platforms for delivering efficient solutions
• Researches and resolves concerns with minimum supervision based on experience and judgment
• Will work closely with the team to provide insights and modifications on several business processes and/or movements in our In-house HCM tool
• Maintain functional knowledge of HR processes and compliance
• Other tasks and projects that may be assigned by the immediate supervisor

Qualifications

• Education: Associate's or bachelor’s degree in business, Technology, HR, or related field preferred or equivalent experience
• Previous Experience: At least one (1) year or more of clerical office experience with complex job duties required
• HRIS database required
• A minimum of three (3) years or more of computer experience preferred
• Meticulous attention to detail