Payments - Merchant Services Product Executive

Jpmorgan Chase Bank, N.A.; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global financial services firm is seeking a LATAM Market Expansion Product Executive to drive payment processing solutions across Latin America. The ideal candidate will have over 4 years of experience in the payment processing industry, expertise in LATAM markets, and fluency in Spanish and English. This role combines product management with consultative sales, demanding excellent project management and relationship-building skills, ensuring successful launch and oversight of financial products in key markets.

Formación

• 4+ years of relevant work experience in payment processing industry.
• In-depth understanding of LATAM payment processing and merchant acquiring.
• Proven ability to manage multiple projects effectively.

Responsabilidades

• Understand payment acceptance landscape in LATAM for merchants.
• Serve as the Merchant Services product expert for sales.
• Manage launch of new payment products and platform technologies.

Conocimientos

Project management

Relationship building

Fluent in Spanish and English

Ability to influence cross-functional projects

Descripción del empleo

Merchant Services is the global payment processing business for JPMorgan Chase & Co, with more than USD 1.8 trillion in annual transaction volume in .

As the world's leading merchant acquirer, Merchant Services is at the forefront of the payments industry.

As one of the original fintech's, Merchant Services understands the importance of continually innovating to stay at the forefront of the consumer payments industry.

As the LATAM Market Expansion Product Executive, you will be responsible to support the definition, evaluation and delivery of payment processing solutions across key strategic markets in Latin America, in support of J.P. Morgan's Merchant Services international expansion strategy.

Combining product management responsibility with consultative sales expertise, this role will interface with internal technology teams, external partners, clients and executives across JP Morgan.

This person will be responsible for leading work streams that are part of the program to deliver JPMC's market leading suite of merchant payment solutions to ecommerce customers.

Key Responsibilities

• Understanding the payment acceptance landscape in LATAM and being able to translate that into comprehensive solutions for merchants
• Understanding country‑specific market and regulatory dynamics and ensuring their product(s) are built to those requirements
• Serving as the Merchant Services product expert to in country JP Morgan teams during sales conversations
• Serve as the 'product owner' in an Agile development process, working collaboratively with cross‑functional teams.
• Develop and communicate product specifications to engineering.
• Collaborate daily with development team(s) to ensure projects are clearly defined and properly phased to facilitate timely delivery of functionality.
• Manage the launch of new products and platform technologies to internal team and stakeholders.
• Participate as 'product expert' within the company to aid in the training of the platform operations to select sales and support staff.
• Define product feature requirements to exceed business expectations while achieving business metric targets.
• Contribute to payment product roadmap and strategy.
• Execute upon defined strategies to drive enablement of local and international payments, and associated value‑added services such as fraud and risk management and collection services.
• Act as the day to day product management point of contact for our local payments, banking, and e‑commerce partners.
• Manage resolution of urgent technical issues while communicating changes to business stakeholders including Product, Marketing, Sales, Operations and Customer Support.
• Collaborate with Technology, Sales, Marketing, and Commercialization teams on go‑to‑market and customer life cycle strategies for new features and products.
• Manage relationships with financial institution partners including acquirers, payment processors, networks, and local banks.
• Responsible for the end to end payment product life cycle analysis and management.

Qualifications

• 4+ years of relevant work experience in the payment processing industry and digital commerce
• In‑depth understanding of the LATAM payment processing and merchant acquiring industries.
• Proven track record of successful implementation of products in the region.
• Project management skills with proven ability to oversee multiple projects.
• Previous roles in high growth tech environment, or financial services desired.
• Ability to lead and influence cross‑functional projects and interact at all levels of an organization.
• Strong relationship building skills coupled with the ability to develop consensus.
• Strong written and verbal presentation skills.
• Capable of working independently as well as part of a broader product team.
• Fact paced, self‑starter, and holds a high degree of responsibility and accountability to ensure timelines are met accordingly.
• Ability to travel domestically and internationally.
• Fluent in Spanish and English.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first‑class business in a first‑class way approach to serving clients drives everything we do.

We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.