Payments Experience Program Manager (Refunds)

Amazon; Xico; Presencial; MXN 700,000 - 900,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking an experienced Program Manager to lead the Payments Refund Program in their Payment Business Operation team. This role involves improving payment experiences in Latin America, particularly in Mexico. The ideal candidate will have over 5 years of program management experience, strong data analysis skills, and a background in overseeing product strategy. This position offers an opportunity to significantly impact customer engagement and satisfaction.

Formación

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery.

Responsabilidades

• Program management with technical teams to improve payments products.
• Extract insights to drive business decisions.
• Evaluate payment partners, improve Amazon's payment operations.

Conocimientos

Product or program management

Strong data analysis

Advanced English

Educación

Bachelor's degree or equivalent

Descripción del empleo

A leading technology company is seeking an experienced Program Manager to lead the Payments Refund Program in their Payment Business Operation team. This role involves improving payment experiences in Latin America, particularly in Mexico. The ideal candidate will have over 5 years of program management experience, strong data analysis skills, and a background in overseeing product strategy. This position offers an opportunity to significantly impact customer engagement and satisfaction.