Manager, Sales Development Rep

TRSS; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global technology firm in Mexico City is seeking a Sales Development Representative Manager to lead and mentor a team of sales representatives. The ideal candidate will demonstrate strong leadership skills and have a background in sales coaching, as well as experience using various sales automation tools. This role offers a hybrid work model, competitive benefits, and the chance to make a real-world impact.

Servicios

Hybrid Work Model

Flexible vacation

Career development

Mental health support

Formación

• Experience leading and coaching a sales team.
• Innovative approach to leadership.
• Strong technology skills with quick learning capability.

Responsabilidades

• Lead and coach a team to meet monthly quotas.
• Provide weekly updates to Sales Directors.
• Handle customer escalations as necessary.

Conocimientos

Leadership

Sales coaching

Communication

Sales automation tools

Herramientas

Salesforce

Outreach

Connect and Sell

Descripción del empleo

Sales Development Representative Manager

Are you passionate about the chance to bring your Sales experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you.

Join our team! We are looking for a leader who can help us expand and coach a team of world-class Sales Development Representatives. As a growing team, we need a team player who can help us meet and exceed our quotas while developing and mentoring their team. This team supports our sales organization by scheduling appointments through outbound phone and email prospecting on our database.

About the Role

In this opportunity as a Sales Development Representative Manager, you will:

• Take ownership of leading and coaching a team that can meet and exceed monthly appointment quotas.
• Communicate weekly updates to Sales Directors and other stakeholders within the company.
• Administer performance management conversations and review appointments to ensure quality.
• Utilize and optimize the team’s use of sales automation tools such as (but not limited to).
• Connect and Sell, Outreach, and Salesforce.
• Coordinate with other departments such as marketing to make sure the team is aligned with the strategy of the organization.
• Handle customer escalations as necessary.
• Create a productive and fun team culture through sales contests and team activities.

About You:

You’re a fit for the role if your background includes:

• Bring an innovative and people-focused approach to leadership.
• Have experience leading and coaching a sales team.
• Can co-create and hold team members accountable to personalized sales plans.
• Strong understanding or experience in the industry.
• Strong technology skills with the ability to learn new programs quickly and teach others.

To apply, please upload your updated resume in English.

Location: CDMX

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.