Manager I, Operations

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.; Cuautitlán Izcalli; Presencial; MXN 600,000 - 900,000; Jornada completa

Descripción de la vacante

A global retail giant is seeking an Area Shift Manager in Cuautitlán Izcalli, Mexico. This hands-on position involves managing a diverse team, ensuring safety and efficiency in operations, and driving productivity to meet customer demand. Ideal candidates are recent graduates with a Bachelor's in Supply Chain or related fields, and must possess leadership skills, proficiency in Excel, and fluency in Spanish. Opportunities for continuous improvement and dynamic challenges make this a pivotal role in the operations team.

Formación

• Recent graduates are welcome to apply.
• Intermediate knowledge of English is required.
• Fluent Spanish is necessary.

Responsabilidades

• Manage daily inventory control and quality assurance.
• Analyze data and performance metrics with leadership.
• Maintain safety standards and process efficiency.

Conocimientos

Leadership

Data analysis

Team management

Problem-solving

Educación

Bachelor's Degree in Supply Chain, Logistics, Industrial Engineering or related field

Herramientas

Microsoft Office Excel

Descripción del empleo

When you join Amazon as an Area Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Amazon is looking for high‑potential leaders who are ready to own their impact in Amazon Operations as an entry‑level manager working to be the most customer‑centric company on earth. You will have your leadership capacity stretched to its full potential. As a front‑line leader, you will have an opportunity to truly invest in others and develop a people‑focused leadership style, while mastering the tools, processes, and operations that have created the most customer‑centric company on Earth. If you want to be involved in continuing to define the future of online retail and are a dynamic and organized self‑starter, join our team in Amazon Operations.

Job Specifics

• This role is fully onsite and requires flexibility to work and rotate shifts: weekends, holidays, and/or overnight shifts, and the ability to work overtime during peak season and as needed.

A Day in the Life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide‑scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

About the team AMZL

Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third‑party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible.

Key job responsibilities

Amazon’s Operations team is seeking a highly skilled and motivated recent graduate to work on the management of daily inventory control, quality assurance and capacity activities for our Warehouse. Inventory control and quality assurance activities play a critical role in leading best stow and picking practices, and capacity management inside the warehouse and thereby have direct impact on Amazon’s ability to serve customers on time.

BASIC QUALIFICATIONS

• Bachelor’s Degree program in Supply Chain, Logistics, Industrial Engineering, Engineering or other related field, or graduated within the last 12 months.
• Knowledge of Microsoft Office Excel (pivot tables, VLOOKUP, charts).
• Intermediate knowledge of English.
• Fluent Spanish.

PREFERRED QUALIFICATIONS

• Experience using Lean manufacturing methodologies.
• 1+ year’s experience in a role with similar responsibilities.
• Previous experience as a project manager.
• Experience managing department KPIs and driving results.
• Logistics background from an operations environment, preferably from first‑middle mile ops.
• Advanced English proficiency.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.