Logistics Associate

C.H. Robinson Worldwide; Monterrey; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading logistics company is seeking a Logistics Associate in Monterrey, Nuevo León. This role involves supporting operational tasks within the Transportation Management System and ensuring customer satisfaction. Required qualifications include a High School Diploma and strong communication skills. The company offers competitive benefits and values a diverse work environment.

Servicios

Life and medical insurance

Wealth Accumulation Plan

Employee Stock Purchase Plan

Formación

• High School Diploma and/or GED is required.
• Ability to work flexible schedules, including overtime when required.
• Fluent in English and the primary language of the applicable region.

Responsabilidades

• Support operational tasks within the Transportation Management System.
• Ensure timely and professional responses to customer requests.
• Conduct system trainings to external parties.

Conocimientos

Fluent in English

Strong verbal and written communication skills

Detail oriented

Ability to problem solve quickly

Ability to work in a fast-paced environment

Educación

High School Diploma and/or GED

Bachelor’s degree from accredited college or university

Herramientas

Microsoft Office Suite

Descripción del empleo

time left to apply End Date: August 11, 2025 (1 day left to apply)

job requisition id R42620

POSITION SUMMARY

The Logistics Associate is responsible for supporting their assigned team with operational tasks within the C.H. Robinson Transportation Management System, general account maintenance and any additional structured work assignments required. This person is accountable for completing all assigned tasks with accuracy and timeliness. The Logistics Associate is expected to handle any internal or external communication with professionalism and courtesy.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Ensure Transportation arrangements are made for shipments by the following:
  • Providing timely and professional written and verbal responses to customer requests
  • Booking transportation loads in the Transportation Management System
  • Monitoring team mailboxes
  • Resolving simple exceptions to any pre-defined processes
  • Scheduling delivery appointments with receivers
  • Making any necessary changes as requested by the customer within the Transportation Management System
  • Manual building and creating new Transportation loads within the Transportation Management System
• Conduct systems trainings to external parties
• Follow standard operating procedures and update when gaps are identified
• Run, format, or distribute any reports to the appropriate internal or external parties
• Contribute to projects that utilize the CHR project-based delivery model
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• High School Diploma and/or GED
• Ability to work flexible schedule on occasion, including overtime hours when requested
• Site Specific: Fluent in English and the primary language of the applicable region

Preferred:

• Bachelor’s degree from accredited college or university
• Prior experience in Supply Chain, Transportation, and/or Logistics
• Proficient in Microsoft Office Suite of programs
• Solid understanding of Information systems
• Friendly and articulate phone demeanor
• Strong verbal and written communication skills
• Detail oriented
• Able to work in a fast-paced and dynamic environment
• Ability to problem solve quickly and accurately
• Ability to prioritize and handle a variety of tasks
• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
• Values a diverse and inclusive work environment

CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.

About Us

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .