Learning & Development Business Partner, GOLD L&D

Amazon; Ciudad de México; Presencial; MXN 735,000 - 1,103,000; Jornada completa

Descripción de la vacante

A leading global logistics company in Mexico City is seeking a Learning and Development Business Partner. This role involves managing scalable development programs and improving training effectiveness. The ideal candidate has a Bachelor's degree, 3+ years in L&D, and excellent communication and organizational skills. You'll work strategically with teams to innovate learning solutions and drive performance improvements.

Formación

• 3+ years of work experience in learning and development functions or related experience.
• Demonstrated excellence in written and verbal communication.
• Proven ability to influence others without having positional authority.

Responsabilidades

• Execute, measure, and improve programs in multiple business lines.
• Develop strategies for effective delivery of global training programs.
• Analyze data to drive learning effectiveness and report on training activities.

Conocimientos

Excellent communication skills

Organizational skills

Program management

Analytical skills

Ability to prioritize

Educación

Bachelor’s degree

Herramientas

Learning Management Systems

Descripción del empleo

Overview

The Global Operation Learning and Development (GOLD) Team is looking for a Learning and Development Business Partner who will be responsible for the management of innovative and scalable development programs for the MEX population within Customer Fulfillment, Amazon Logistics, Transportation and Corp Operations.

Responsibilities

• Execute, measure, facilitate and improve/simplify programs in multiple business lines.
• Develop strategies and processes to ensure effective delivery of global training programs.
• Contribute to reporting on training activities and analyze data to drive results and learning effectiveness.
• Create and manage the communication strategy for promoting and highlighting key training processes and activities across the network.
• Collaborate with internal peers and stakeholders to develop standardization, where applicable, across multiple programs.
• Create innovative training solutions that are utilized across multiple leadership levels.
• Analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities.
• Work strategically with country and regional L&D and operations leaders to identify innovative learning solutions to localize training programs.
• Drive adherence to standard learning solutions as well as getting feedback from the operational teams on areas of opportunity for improvement.
• Proven ability to be flexible and prioritize program development and management based on business necessities.

A day in the life

Reporting into the GOLD Leader for LATAM, you will work to develop, integrate and drive programs that support onboarding and leadership capabilities of the learning journey for Amazonians. Your programs will support the development of leaders, whilst remaining focused on driving performance and capability improvements to support the growth of the network and our mission to be earths most customer centric company.

About the team

GOLD exists to enhance employee experiences and to help employees across WW Operations reach their full potential. The team accomplishes this mission by creating Learning and Development (L&D) solutions that follow employees’ journey at Amazon.

Qualifications

• Bachelor’s degree
• 3+ years of work experience in learning and development functions, related experience or Amazonian experience
• Demonstrated excellence in written and verbal communication, organizational skills and program and project management.
• Experience developing and implementing goals and strategies based on broader organization goals.
• Experience building, interpreting, and communicating performance metrics to multiple organizational levels.
• Proven ability to build, execute, manage, and improve programs and projects
• Advanced English Level
• Experience working with cross-functional teams in global environments
• Understanding of industry learning trends and future learning programs to help drive innovation
• Excellent organizational skills
• Technical aptitude to quickly learn new technologies and implement blended learning solutions.
• Proven ability to influence others without having positional authority
• Ability to deal with ambiguity and prioritize, manage, and complete projects with tight deadlines

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.