Lead DevOps Observability Specialist

Encora; México; A distancia; MXN 1,470,000 - 1,838,000; Jornada completa

Descripción de la vacante

A global digital solutions company is seeking a highly experienced Lead DevOps Observability Specialist to drive the design and optimization of monitoring practices across cloud environments. This role requires expertise in Prometheus, Grafana, AWS CloudWatch, and Elastic, with a strong emphasis on system reliability and scalability. A minimum of 8 years of relevant experience is essential for this position, which offers a full-time remote work mode.

Formación

• 8+ years of experience in DevOps, SRE, or related roles focused on monitoring and observability.
• Expert-level knowledge of Prometheus and Grafana for metrics and visualization.
• Strong experience with AWS CloudWatch and Elastic (ELK stack).
• Deep understanding of observability principles in distributed systems.
• Hands-on experience with AWS cloud services and cloud-native monitoring tools.

Responsabilidades

• Lead the strategy, implementation, and ongoing improvements of observability platforms.
• Design, deploy, and manage monitoring frameworks using Prometheus, Grafana, and AWS CloudWatch.
• Define best practices for metrics collection, logging, tracing, and alerting in AWS environments.
• Collaborate with development, SRE, and DevOps teams to ensure system performance.
• Mentor cross-functional teams on observability tools and practices.

Conocimientos

Prometheus

Grafana

AWS CloudWatch

Elastic (ELK stack)

Observability principles

Communication skills

Herramientas

AWS services

Descripción del empleo

Important Information

Experience: +8 years

Job Mode: Full-time

Work Mode: Remote

Job Summary

We are seeking a highly experienced Lead DevOps Observability Specialist to drive the design, implementation, and optimization of monitoring and observability practices across our cloud environments. The ideal candidate will be an expert in Prometheus, Grafana, CloudWatch, and Elastic, with a strong background in AWS services and cloud-native monitoring strategies. This role requires both technical leadership and hands-on expertise to ensure the reliability, scalability, and performance of our systems.

Responsibilities and Duties

• Lead the strategy, implementation, and ongoing improvements of observability platforms and monitoring solutions.
• Design, deploy, and manage monitoring frameworks using Prometheus, Grafana, AWS CloudWatch, and Elastic (ELK).
• Define and implement best practices for metrics collection, logging, tracing, and alerting in AWS environments.
• Partner with development, SRE, and DevOps teams to ensure system reliability, availability, and performance.
• Provide technical leadership and mentorship on observability tools and practices.
• Establish monitoring dashboards, alerts, and automated responses to proactively address incidents.
• Continuously evaluate and adopt new observability tools and technologies to improve operational excellence.

Qualifications and Skills

• 8+ years of experience in DevOps, SRE, or related roles, with a focus on monitoring and observability.
• Expert-level knowledge of Prometheus and Grafana for metrics and visualization.
• Strong experience with AWS CloudWatch and Elastic (ELK stack).
• Deep understanding of observability principles (metrics, logs, traces) and their application in distributed systems.
• Hands-on experience with AWS cloud services and cloud-native monitoring/alerting tools.
• Proven ability to lead initiatives, define observability strategies, and collaborate with cross-functional teams.
• Excellent problem-solving, troubleshooting, and communication skills.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.