LatAm Customer Success Manager — Retail SaaS ROI

Onebeat Ltd.; Xico; Presencial; MXN 729,000 - 1,095,000; Jornada completa

Descripción de la vacante

A technology company in Veracruz is seeking a Customer Success Manager to build relationships with retail clients and guide them through the customer lifecycle. The ideal candidate has over 3 years of experience in retail planning operations and strong skills in communication, problem-solving, and project management. Proficiency in Microsoft Excel, SQL, and Python is required. This full-time position offers an opportunity to drive client success and product adoption in a vibrant tech environment.

Formación

• 3+ years in retail planning operations like supply chain or inventory management.
• Proficiency with Microsoft Excel, SQL, Python.
• Attention to detail and strong organizational skills.

Responsabilidades

• Lead client onboarding and training to drive product adoption.
• Build and maintain relationships with key stakeholders.
• Help clients understand their retail planning goals.

Conocimientos

Strong communication

Problem-solving

Project management

Customer-centricity

Strong analytical abilities

Educación

Bachelor's degree in Industrial Engineering or related field

Herramientas

Microsoft Excel

SQL

Python

Descripción del empleo

A technology company in Veracruz is seeking a Customer Success Manager to build relationships with retail clients and guide them through the customer lifecycle. The ideal candidate has over 3 years of experience in retail planning operations and strong skills in communication, problem-solving, and project management. Proficiency in Microsoft Excel, SQL, and Python is required. This full-time position offers an opportunity to drive client success and product adoption in a vibrant tech environment.