Ingeniero de Soporte Técnico (Cuatitlan, Estado de México)

DXC Technology Inc.; Toluca; Presencial; MXN 450,000 - 631,000; Jornada completa

Descripción de la vacante

A global technology services company based in Toluca, Mexico is seeking a proactive individual for infrastructure technical support. This role involves assisting in infrastructure projects, monitoring systems, and troubleshooting basic issues. Candidates should hold a Bachelor's degree and possess at least 1 year of relevant experience. The ideal candidate is eager to learn about infrastructure services and ready to support documentation efforts, contributing to a collaborative team environment.

Formación

• 1+ years of relevant work experience in infrastructure.
• Proven experience in infrastructure technology analysis.
• Strong proficiencies in data analysis and technical knowledge.

Responsabilidades

• Provide foundational support in infrastructure services.
• Assist with infrastructure projects and tasks.
• Participate in troubleshooting and monitoring infrastructure systems.

Conocimientos

Technical support

Data analysis

Problem-solving

Collaboration

Continuous learning

Educación

Bachelor's degree in a relevant field

Herramientas

CompTIA A+

Microsoft Certified: Azure Fundamentals

Google Cloud Associate

Descripción del empleo

Job Description:

Essential Job Functions:

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 1+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and technical knowledge.
• A continuous learner that stays abreast with industry knowledge and technology.

Other Qualifications:

• An advanced degree in a relevant field is a plus.
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.