Hybrid Support Engineer for Audio Platform & Tools

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Xico; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

An audio storytelling company in Veracruz is seeking a Support Engineer to join their team. You will provide technical support, mentor other engineers, and document procedures while working closely with development teams. The ideal candidate will have experience in Java programming and Linux OS, along with strong problem-solving and communication skills. This role offers a hybrid work environment, balancing office and remote work, creating unique opportunities in a dynamic atmosphere.

Formación

• 2+ years of industry experience in programming and/or technical support roles.
• Experience troubleshooting and debugging technical systems.
• Demonstrated ability to manage standard operating procedures.

Responsabilidades

• Provide support activities for services and work with development teams.
• Operate with guidance and drive issues to resolution.
• Mentor other Support Engineers and assist with onboarding.

Conocimientos

Java Programming

Linux Operating System

Customer Service Skills

Problem-Solving Skills

Communication Skills

Descripción del empleo

An audio storytelling company in Veracruz is seeking a Support Engineer to join their team. You will provide technical support, mentor other engineers, and document procedures while working closely with development teams. The ideal candidate will have experience in Java programming and Linux OS, along with strong problem-solving and communication skills. This role offers a hybrid work environment, balancing office and remote work, creating unique opportunities in a dynamic atmosphere.