Hr Global Services Advisor Plamex

HP; Tijuana; Presencial; MXN 641,000 - 916,000; Jornada completa

Descripción de la vacante

A global technology company located in Tijuana, Mexico is seeking an HR Global Services Advisor to manage HR processes such as onboarding and compliance. This full-time role involves advising departments on HR enhancements and maintaining accurate employee records. The ideal candidate will have a degree in Human Resources or a related field, alongside 2-4 years of relevant experience. Join us to enhance the employee experience and contribute to seamless HR operations.

Formación

• Four-year or Graduate Degree in Human Resources, Business Administration, or any other related discipline.
• 2-4 years of work experience in customer service or a related field.

Responsabilidades

• Conduct HR processes like onboarding data management and compliance.
• Provide support for HR activities such as hiring, onboarding, and data changes.
• Oversee employee records for accuracy and support audits.
• Consult with departments to streamline HR processes and provide training.
• Enhance the employee experience through support for HR systems and projects.

Conocimientos

Agile Methodology

Data Analysis

Human Resources Information System (HRIS)

Effective Communication

Process Improvement

Project Management

Educación

Four-year or Graduate Degree in Human Resources or related discipline

Herramientas

Workday

Power BI

Tableau

SQL

Ceridian

Descripción del empleo

HR Global Services Advisor Plamex

Job Summary

This role is responsible for conducting HR processes like onboarding data management and compliance while also advising on service enhancements. The role manages employee records collaborates on process improvements maintains control standards and aids in HR education and training. The role focuses on enhancing the employee experience supports projects and provides expert HR guidance contributing to seamless HR operations and knowledge sharing.

Responsibilities

• Provide support and process HR activities such as pre-hire checks, hiring in HR system, new-hire pre-onboarding, onboarding activities, data changes, disability claims, leave of absence, compensation benefits, termination of employment, etc.
• Initiate reviews and approve daily HR system transactions ensuring compliance with policies and procedures.
• Oversee employee records to ensure information is accurate and up-to-date and support audits, government surveys and reporting.
• Serve as a consultant to departments outside of the shared services program to streamline and improve HR processes and procedures and to provide training on best practices.
• Maintain internal HR control standards including timely implementation of internal audit points and any issues raised by external regulators as applicable.
• Work with shared services managers to improve processes and systems to deliver a positive experience throughout the employee lifecycle.
• Contribute to educating HR generalists, people managers and employees on practices and tools to encourage self‑resolution through HR systems and platforms.
• Provide orientation to new hires and deliver training for new processes, programs and platform rollouts.
• Ensure exceptional service by promptly and accurately responding to questions by employees via HR platform where country-specific HR knowledge or solutions are required and update knowledge database articles.
• Support projects including acquisition deals representing the HR Global Services organization as needed.

Education & Experience Recommended

Four-year or Graduate Degree in Human Resources, Business Administration or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 2-4 years of work experience preferably in customer service or a related field or an advanced degree with little or no work experience.

Preferred Certifications

• Society for Human Resource Management-Certified Professional (SHRM-CP)
• Professional in Human Resources (PHR) / Senior Professional in Human Resources (SHPR)

Knowledge & Skills

• Agile Methodology
• Auditing
• Automation
• Business Process
• Business Requirements
• Computer Science
• Dashboard
• Data Analysis
• Data Integrity
• Finance
• Human Capital
• Human Resources Information System (HRIS)
• People Analytics
• Power BI
• Process Improvement
• Project Management
• SQL (Programming Language)
• Tableau (Business Intelligence Software)
• Workday (Software)
• Workflow Management
• Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Key Skills

• Data Analytics
• Employee Relations
• Succession Planning
• Human Resources Management
• Dayforce
• Conflict Management
• Ceridian
• Benefits Administration
• HRIS
• Peoplesoft
• Human Resources
• Workday

Impact & Scope

Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

Responds to routine issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Equal Opportunity Employer (EEO)

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

Job Details

Human Resources

Schedule: Full time

Shift: No shift premium (Mexico)

Travel:

Relocation:

Job Classification

Employment Type: Full-Time

Experience: years

Vacancy: 1